Jeffrey Rogers
Fort Worth,TX
Summary
Dynamic Product Specialist with a proven track record at Axalta Coating Systems Ltd., excelling in product launches and customer engagement. Leveraged strong problem-solving abilities and technical expertise to enhance product offerings, driving market share growth and customer retention. Recognized for mentoring teams and delivering impactful product training and demonstrations.. Successfully contributed to product launches and enhancements, ensuring alignment with market needs and customer expectations.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Product Specialist
Axalta Coating Systems Ltd.
Fort Worth Texas
08.2016 - Current
- Trained and helped maintain MSO’s across Northern America and UK.
- Facilitated and directed workshops to enhance client understanding of product usage and applications.
- Maintain customer relationships while traveling 75%.
- Conducted product and service demonstrations to showcase functionality and features.
- Guided and developed junior team members to elevate their skills and performance.
- Elevated customer retention by delivering exceptional product support and proactively resolving issues
- Optimized inventory management processes to ensure timely product delivery
- Evaluated weekly sales data to produce detailed reports for senior leadership.
- Helped retain customers across different platforms from MSO to independent shop owners.
- Demonstrated product and service features and benefits to address customer needs.
- Run reports on product usage, and train on proper techniques to minimize waste.
Painter
Craigs Collision Ctr
Fort Worth, TX
04.1987 - 08.2016
- Prepared surfaces for painting by cleaning, sanding, and priming.
- Got paint shops up and running on new buildings and established proper ordering procedures.
- Painted for the same company for 30 years.
- Ensured high-quality finishes by performing touch-ups and repairs as needed.
- Collaborated with team members to meet project deadlines efficiently.
- Maintained inventory of paint supplies and tools for optimal workflow.
- Adhered to safety protocols while handling hazardous materials and equipment.
- Assisted in training new staff on proper painting techniques and procedures.
- Evaluated completed work for quality assurance before final inspections.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
Education
High School Diploma -
Eastern Hills High School
Fort Worth, TXSkills
- Product training
- Product launches
- Product performance monitoring
- High technical skills
- Excellent positive attitude
- Problem-solving
- Customer service
- Team building
- Customer relations
- Problem-solving abilities
- Time management
- Product and service knowledge
- Strategic planning
- Inventory management
- Customer retention
- Account servicing
Certification
AXALTA MASTER CERTIFIED in November 2019.
Timeline
Product Specialist
Axalta Coating Systems Ltd.
08.2016 - Current
Painter
Craigs Collision Ctr
04.1987 - 08.2016
High School Diploma -
Eastern Hills High School