Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Delivery Associate
Best Buy
07.2020 - 09.2025
Coordinated timely deliveries to ensure customer satisfaction and adherence to service standards.
Trained new associates on safety protocols and operational procedures to maintain workplace compliance.
Monitored vehicle maintenance schedules, ensuring reliability and safety of delivery operations.
Resolved delivery issues proactively by communicating with customers and internal teams effectively.
Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
Loaded truck and properly secured items to prevent damage for deliveries.
Installed washers, dryers, ranges and refrigerators for customers
Door Attendant
Hyatt Regency Jacksonville
06.2018 - 06.2020
Greeted and assisted guests, ensuring positive first impressions and exceptional customer service.
Managed luggage handling, maintaining safety standards during storage and retrieval processes.
Coordinated with hotel staff to streamline guest check-in and check-out procedures for enhanced efficiency.
Monitored entrance areas, providing security oversight while maintaining a welcoming environment for visitors.
Resolved guest inquiries promptly, enhancing satisfaction through effective communication and problem-solving skills.
Implemented improvements in workflow processes, contributing to overall operational efficiency within the team.
Established strong relationships with guests, fostering loyalty through personalized attention and assistance.
Helped guests transport large items.
Enhanced guest experience by providing prompt and courteous assistance with opening doors, hailing taxis, and handling luggage.
Lot Technician
Home Depot
02.2016 - 07.2018
Gather all the carts out in the parking lot
Load customers cars
Help around the store where needed
Warehouse Worker
Best Buy
10.2012 - 02.2016
Unload and load trucks with product and returns from the store
Go throughout the store to gather online orders
Load customers cars when needed
Help customers in the store
Assisted in receiving, unloading, and storing merchandise in designated areas.
Maintained clean and organized warehouse environment, adhering to safety regulations.
Education
High School Diploma -
Centerville High School
Centerville
05-2012
Skills
Loading and unloading
Package handling
GPS navigation
Deadline adherence
Route planning
Efficient navigation
Problem-solving
Teamwork and collaboration
Valid Driver's license
Time management skills
Punctual and reliable
Customer service
Safe driving
Attention to detail
Interests
I love sports mainly football Avid Ohio state and Indianapolis colts fan
Love going to Disney World with family and friends
Love to travel with my mom, have been to 5 European countries so far