JEFFREY SHEHADI
Clay
Summary
Dynamic professional with extensive experience at National Grid, excelling in data management and business intelligence. Proven track record in enhancing operational efficiency through advanced Power BI and Tableau solutions. Adept at fostering cross-departmental collaboration and driving continuous improvement, ensuring data integrity while delivering impactful insights to executive leadership.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Digital Solutions and Data Management Development
National Grid
Syracuse
01.2025 - Current
- Implemented data management strategies that streamlined operational workflows, leading to noticeable gains in project delivery timelines.
- Training Cortex AI technology with the executing goal of reducing coding knowledge for the layman (team effort):
- Developed digital solutions to enhance data accuracy, significantly reducing errors, and improving decision-making processes.
- Maintained comprehensive documentation for data projects, ensuring compliance, and facilitating seamless knowledge transfer across teams.
- Fostered cross-departmental partnerships to align digital initiatives with business objectives, enhancing overall project effectiveness.
- Promoted a culture of continuous learning and improvement within the team, encouraging innovative problem-solving, and skill development.
- Spearheaded the implementation of advanced data management tools, resulting in measurable improvements in operational efficiency and project execution.
Lead Business Intelligence Analyst
Delaware north
Buffalo
01.2023 - Current
- Manage a team of analysts, data scientists and IT professionals.
- Tableau Admin that creates dashboards and services the reporting needs of Executive and Management levels.
- Implement and own Tableau infrastructure to 400 employees of all levels of creator, viewer, explorer and implement row level security and house network groups.
- Creating a COE (Center of Excellence) and forming a steering committee creating buy in from all departments and bringing representatives to trickle down approach information and governance standards.
- Creating and Implementing the roadmap and delicate timeframes with multiple technology dependencies.
- Ensuring an uplifting style of everyone succeeds together.
- Lead weekly classes for Tableau tutorials and Q&A sessions to strengthen the knowledge base of the teams and individuals.
- Creating real time reporting dashboards for areas of the business; Gaming, Sports Services, Travel, Hospitality, Parks, Food and Beverage and Retail operations domestic and International.
- Reporting and presenting customer feedback to decision makers and C suite Executives.
Sr. Guest Experience Analyst
Turning stone resort and casino
Verona
03.2022 - 01.2023
- Power Bi Admin that creates dashboards and services the reporting needs of Executive and Management levels.
- Team lead for daily financial reporting and survey building for events.
- Implement and own Medallia survey production and event curation feedback.
- Creating feedback surveys for every area of the resort: Gaming, Dining, Entertainment, Stay, Spa.
- Reporting and presenting to top Executives.
- Establishing and maintaining relationships with stakeholders and managing a team to do the same in the image set by example.
Sr. Business Intelligence Analyst
Cxtec
North Syracuse
01.2021 - 03.2022
- Sole Power Bi Admin that services the reporting needs of Sales, Marketing, IT, Executive and Management levels.
- Power BI Administration; 100 Dashboard creation and curation with Data governance.
- Professional Presentations.
- Establishing and maintaining relationships with stakeholders to maintain data integrity.
- FP&A Accounting functionality for my umbrella department and bridge to IT.
- Creative ways to deliver data in the absents of a data warehouse, as well as a team leader on warehouse development.
Multi-Functional Financial Analyst Sr
Lockheed martin corporation
Liverpool
01.2020 - 01.2021
- Relationship Building.
- Tableau Administration, and Account Management.
- Professional Presentations.
- Establishing and maintaining program cost baselines, conducting Estimate at Completion (EAC) and variance analysis for multiple projects and schedules simultaneously.
- Manage and perform analysis to ensure present and future financial performance is consistent with forecasts and identify risk and opportunities to the plan.
- Develop and maintain program baseline logs and weekly/monthly deliverable reports.
- Early-stage Tableau implementation and tutoring to co-workers and teammates through experimental projects and strategic partnerships.
- Manufacturing Finance Production management, tracking and data mining.
Assistant Vice President
Manufactures and traders trust co. (M&T Bank)
Buffalo
06.2018 - 12.2019
- CX Data Analyst working in data management, databases, and data warehousing.
- Business Line Reporting to all areas of the bank using Tableau dashboards extracts and data presentations.
- CX Journey analytics and complaint data mining using text and voice analytics.
- Maintain and update Tableau dashboard creation, reporting, and innovation.
- Adept at navigating around large organizations to develop rapport and trust with various management and executive levels.
Data Analyst
Healthnow new york
Buffalo
07.2017 - 06.2018
- Data Analyst working in clinical data management, databases, and data warehousing.
- Complex data mapping with advanced SQL statements.
- Perform detailed analyses, identifying Business opportunities.
- Research and validate internal and external data sets maintaining quality and integrity.
- Perform project management duties and leadership.
- Analyze business and user needs, document requirements and business process related to project improvements and multifaceted timelines.
- Maintain and update Tableau dashboard creation, reporting, and growth.
Market Analyst
Premier research
Durham
03.2016 - 07.2017
- Simultaneously working under Business Intelligence and Analytics, and Marketing departments to tie tangible data and statistics to company-wide global Marketing efforts.
- Increased revenue by $500K by analyzing market data and identifying 15 new business opportunities.
- Responsible for strict timeline of analytical reporting on several specialty areas at the same time.
- Provide detailed weekly and monthly pipeline opportunity reports to executive level.
Education
MBA - Financial Analysis
Canisius University
Buffalo, NY12-2008
Bachelor of Science - Economics
State University of New York College At Buffalo
Buffalo, NY06-2007
Skills
- Business intelligence tools
- Data analysis and reporting
- Data integrity and mapping
- Data mining and warehousing
- Financial analytics
- Power BI and Tableau
- Snowflake and Databricks environments
- Six Sigma methodologies
- Retail operations management
- Survey and statistics analysis
- Business development strategies
- SQL proficiency
- Strategic planning and variance analysis
Websites
Certification
- Tableau Certified Administration
- Power BI Certified Administrator
- Six Sigma Green Belt
Passions
- Data
- BI tools
- Team Building Management
- New Tech Implementation
Timeline
Digital Solutions and Data Management Development
National Grid
01.2025 - Current
Lead Business Intelligence Analyst
Delaware north
01.2023 - Current
Sr. Guest Experience Analyst
Turning stone resort and casino
03.2022 - 01.2023
Sr. Business Intelligence Analyst
Cxtec
01.2021 - 03.2022
Multi-Functional Financial Analyst Sr
Lockheed martin corporation
01.2020 - 01.2021
Assistant Vice President
Manufactures and traders trust co. (M&T Bank)
06.2018 - 12.2019
Data Analyst
Healthnow new york
07.2017 - 06.2018
Market Analyst
Premier research
03.2016 - 07.2017
MBA - Financial Analysis
Canisius University
Bachelor of Science - Economics
State University of New York College At Buffalo
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