Jeffrey Silver
Belleville,IL
Summary
Accomplished Sous Chef with a proven track record at Reifschiender’s Grill & Grape, enhancing kitchen efficiency and staff training. Expert in food safety and inventory management, I've significantly reduced waste, ensuring quality and compliance. Skilled in both team leadership and innovative cooking techniques, consistently deliver exceptional culinary experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Mission Thrift Store
10.2023 - 07.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Pizza Specialist
Pizza World Cafe
09.2023 - 04.2024
- Increased customer satisfaction by providing prompt and accurate pizza preparation.
- Mastered various dough preparation methods to accommodate diverse dietary restrictions and preferences among customers.
- Managed approximately 35 incoming calls and 50 online orders effectively, maintaining accuracy and speed during peak hours of operation.
- Streamlined kitchen processes for enhanced efficiency and reduced food waste.
- Collaborated with team members to ensure timely order completion and customer satisfaction.
- Utilized efficient time management skills to balance multiple tasks simultaneously while maintaining attention to detail.
- Implemented cost-saving measures by optimizing ingredient usage without compromising product quality or taste.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Cleaned and sanitized work areas, utensils and equipment.
- Operated grills, fryers and ovens to cook food items.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Followed company recipes and production standards to satisfy customers.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
Sous Chef/Seek the Position of Sous Chef/Cook's Assistant
Reifschiender’s Grill & Grape,
05.2012 - 11.2013
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
Paper Delivery (Independent Contactor)
Belleville News Democrat
03.2011 - 05.2012
- Resolved customer complaints professionally, leading to increased satisfaction rates among subscribers.
- Delivered special edition papers or inserts during holidays or events seamlessly integrating them into regular distribution routines.
- Improved physical stamina through extensive walking/biking required for daily deliveries enhancing overall fitness levels.
- Supported environmental initiatives by recycling old newspapers responsibly after each delivery cycles completion.
- Delivered newspapers and flyers to about 80 homes daily.
- Improved speed of delivery by creatively rerouting for completion in 45 minutes.
Cook Manager
Hanley’s Grille And Tap
10.2010 - 03.2011
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
- Maintained a high standard of cleanliness, ensuring a safe and sanitary work environment for staff and customers.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Managed vendor relationships to negotiate favorable pricing on ingredients while maintaining product quality standards.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
Lead Line Cook
54th Bar And Grill
02.2009 - 03.2010
- Streamlined meal preparation processes for faster service to customers.
- Learned the importance of proper food handling procedures, maintaining compliance with health regulations at all times.
- Diversified skillset by cross-training in various roles within the kitchen, gaining a comprehensive understanding of all aspects of the culinary process.
- Implemented time management strategies during busy shifts, consistently meeting order deadlines without compromising quality.
- Practiced various cooking techniques to become proficient in multiple culinary styles.
- Enhanced kitchen efficiency by organizing and preparing ingredients for daily use.
- Supported other kitchen staff as needed, fostering a cooperative environment that promoted teamwork and efficiency.
- Worked closely with the head chef to monitor food costs, minimizing waste while maximizing profits for the restaurant.
- Communicated effectively with front-of-house staff to ensure smooth service and customer satisfaction.
- Cleaned and sanitized work areas, utensils and equipment.
- Operated grills, fryers and ovens to cook food items.
- Followed company recipes and production standards to satisfy customers.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Monitored food temperatures to meet quality and safety standards.
Education
GED -
Belleville Il
Belleville, ILBachelor of Arts -
Kennesaw State University
Kennesaw, GABachelor of Arts - Baking And Pastry Arts
Culinary Institute of America
Hyde Park, NYSkills
- Team Leadership
- Kitchen leadership
- Food Safety
- Inventory Management
- Safe Food Handling
- Food presentation
- Menu Planning
- Food Preparation
- Customer Service
- Cooking techniques
- Kitchen Organization
- Safety Management
- Supervising Food Prep
- Knife Skills
Certification
Food and Sanitation (expired)
Timeline
Retail Sales Associate
Mission Thrift Store
10.2023 - 07.2024
Pizza Specialist
Pizza World Cafe
09.2023 - 04.2024
Sous Chef/Seek the Position of Sous Chef/Cook's Assistant
Reifschiender’s Grill & Grape,
05.2012 - 11.2013
Paper Delivery (Independent Contactor)
Belleville News Democrat
03.2011 - 05.2012
Cook Manager
Hanley’s Grille And Tap
10.2010 - 03.2011
Lead Line Cook
54th Bar And Grill
02.2009 - 03.2010
GED -
Belleville Il
Bachelor of Arts -
Kennesaw State University
Bachelor of Arts - Baking And Pastry Arts
Culinary Institute of America
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