JEFFREY S. MCEACHERN
Humble,TX
Summary
Dynamic collections leader with a proven track record at Ascentium Capital, driving performance across $3B portfolios. Expert in loss forecasting and complex negotiations, I enhance team development and vendor management, achieving significant recovery outcomes. My strategic approach and cross-functional leadership ensure operational excellence and risk control in high-stakes environments.
Overview
16
16
years of professional experience
Work History
Vice President of Collections
Ascentium Capital
01.2020 - Current
- Lead collections operations with influence across 80–90 staff, driving performance across portfolios up to $3B
- Drove tiered collections strategy, resulting in improved delinquency and recovery outcomes
- Led negotiations on complex accounts, achieving $300K+ in recoveries
- Led charge-off forecasting and loss projections, enhancing risk management effectiveness
- Oversee vendor recourse programs ensuring enforcement of contractual obligations
- Lead enterprise-wide training initiatives to strengthen alignment and performance
- Audit assignment gaps and system functionality to prevent loss exposure
- Serve as key resource for high-dollar accounts and develop team performance
Collections Manager
Ascentium Capital
01.2017 - 01.2020
- Oversaw collections operations for delinquent portfolios, ensuring timely recovery efforts
- Executed workflow improvements to streamline processes and enhance team performance
- Delivered portfolio insights that informed strategic decisions for leadership
Senior End of Lease Specialist / Collections Supervisor
Direct Capital
01.2010 - 01.2017
- Managed collections teams and implemented recovery strategies to enhance debt recovery processes
- Led coaching sessions and monitored team performance to drive individual and team development
- Coordinated repossession and auction activities to maximize asset recovery outcomes
Education
B.A. - English
University of New Hampshire
Graduate Coursework -
Granite State College
Skills
- Collections Strategy
- Loss Forecasting
- Risk Control
- Vendor Management
- Complex Negotiations
- Cross-Functional Leadership
- Team Development
Volunteer Experience
Houston Livestock Show and Rodeo, Committee Member, Supports $30M+ scholarship fundraising
Timeline
Vice President of Collections
Ascentium Capital
01.2020 - Current
Collections Manager
Ascentium Capital
01.2017 - 01.2020
Senior End of Lease Specialist / Collections Supervisor
Direct Capital
01.2010 - 01.2017
B.A. - English
University of New Hampshire
Graduate Coursework -
Granite State College