Yardi, Onesite, Realpage, Yieldstar, Microsoft office, Teams, ATS
Jeffrey Smith
Multifamily Leader And Brand Ambassador
Buford,GA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
21
21
years of professional experience
Work History
Director of Talent and Client Operations/Founder
Top Search Professionals/MultiTalent Matchmakers
01.2023 - Current
- Responsible for identifying and pursuing new business opportunities, cultivating relationships with potential clients, and expanding firm's client base
- Develop and implement long-term business strategies to ensure firm's growth and success
- Oversee recruiting team, providing guidance, mentorship, and support to ensure success
- Maintain relationships with key clients, ensuring their needs are being met and providing high-quality service
- Contribute to marketing efforts, including branding, advertising, and public relations to promote the firm and attract clients and candidates
- Represent the firm at industry events, conferences, and networking opportunities to build reputation and network with potential clients and candidates.
Regional Manager/Director of Talent Acquisition
The Bainbridge Companies
Atlanta, GA
01.2018 - 08.2023
- Managed a class B renovation portfolio consisting of nearly 2k units in the Atlanta market
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Continuously maintained an average occupancy of 96% portfolio-wide while aggressively pushing revenue with an average LTO of 18% and an average 6-7% renewal rent growth
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Promoted to a Director of Talent Acquisition role and given the responsibility of building the entire new hire platform for the company
- Streamlined and optimized the end-to-end recruitment process, including job postings, candidate sourcing, screening, interviewing, and offer management
- Developed and executed employer branding initiatives to enhance the organization's reputation as an employer of choice
- Collaborated with hiring managers, department heads, and senior leadership to understand talent needs
- Conducted ongoing research and analysis of the talent market, including industry trends, competitor analysis, and talent availability.
Senior Community Manager
Gables Residential
Duluth, GA
01.2015 - 01.2018
- Oversee a complete renovation consisting of interior remodeling and exterior capital projects
- In-depth knowledge of property management principles, procedures, and standards, as applied to public facilities
- Remarkable ability to analyze and interpret financial data and prepare financial reports, statements, and projections
- Aggressively increased rents to maximize ROI and maintained occupancy
- Constructed a spending budget based on previous financial records and effectively followed it.
Property manager
Atlantic Pacific Management
Atlanta, GA
01.2014 - 01.2015
- Helped introduce the company to the Georgia market and led the sites in recruiting efforts and marketing promotions
- Completely staffed new takeovers
- Coordinated career fairs at local universities and events
- Began a complete renovation project and was responsible for all aspects of planning, design, and financial reporting
- Implemented marketing strategies to compete with local communities.
Senior Property Manager
Ambling Company
Commerce, GA
01.2010 - 01.2014
- Managed all aspects of two tax credit properties
- Developed strong marketing plans to generate traffic for struggling properties
- Reviewed bids and worked with vendors throughout Northeast Georgia to control spending and stay well below the projected budget
- Followed government guidelines and conducted numerous audits to maintain compliance.
Assistant Manager/Leasing Manager
Lane Company
Atlanta, GA
01.2008 - 01.2010
- Executed telephone and site visit sales to achieve 100% occupancy
- Developed and implemented marketing strategies to attract residents
- Maintained thorough product and market knowledge through constant training
- Prepared and completed lease documents
- Trained all new leasing consultants.
Operations Specialist
United States Navy
San Diego, CA
01.2003 - 01.2007
- Supervised up to 10 personnel in an operation center responsible for communications, radar operation, navigation, and amphibious operations
- Responsible for daily operations reporting and communications
- Coordinated and conducted weekly training in all aspects of ship operations
- Generated daily status reports and met reporting deadlines
- Awarded the Navy/Marine Corps service medal for combat air control in Operation Iraqi Freedom and Somali pirate operations.
Education
Bachelor in Geographic information systems/urban development -
Georgia State University
Atlanta, GAAssociate in Business Administration - undefined
Skills
Leasing and sales
Contract Negotiation
Staff Management
Financial budgeting and reporting
Marketing and advertising
Software
Timeline
Director of Talent and Client Operations/Founder
Top Search Professionals/MultiTalent Matchmakers
01.2023 - Current
Regional Manager/Director of Talent Acquisition
The Bainbridge Companies
01.2018 - 08.2023
Senior Community Manager
Gables Residential
01.2015 - 01.2018
Property manager
Atlantic Pacific Management
01.2014 - 01.2015
Senior Property Manager
Ambling Company
01.2010 - 01.2014
Assistant Manager/Leasing Manager
Lane Company
01.2008 - 01.2010
Operations Specialist
United States Navy
01.2003 - 01.2007
Bachelor in Geographic information systems/urban development -
Georgia State University