JEFFREY TARACENA
Los Angeles,CA
Summary
A motivated and passionate salesman that injects contagious enthusiasm into a new team, elevating morale and fostering a positive work environment. Strong interpersonal skills, build robust client relationships and enhance customer satisfaction, driving long-term loyalty. Moreover, relentless pursuit of goals and continuous self-improvement sets a high standard of performance, motivating the entire team to strive for excellence and achieve ambitious targets. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
The Wagon Legacy
Placentia, California
04.2024 - Current
- Addressed objections and successfully closed sales, leveraging industry sales background and expert negotiation skills
- Developed effective communication strategies for overcoming objections from prospects
- Conducted post-sale follow-up calls or emails to ensure customer satisfaction and gather valuable feedback
- Prepared customized sales presentations to address client needs and preferences
- Utilized CRM software to track sales activities and customer interactions
- Maintained detailed records of all sales activities, including calls, meetings, and follow-ups
- Processed credit card payments and accurately handled cash
- Handled stressful situations professionally and multitasked with ease
- Determined customers' needs based on sales calls and face-to-face meetings
- Negotiated contracts with clients according to company guidelines
- Accomplished multiple tasks in a fast-paced environment
Case Analyst
Moaddel Law Firm
Los Angeles, California
03.2022 - 03.2024
- Maintained accurate records of all correspondence related to assigned cases
- Collaborated with multidisciplinary teams to develop strategies for case resolution
- Actively listened to client concerns during phone conversations, demonstrating empathy while gathering important details about their situation
- Provided support to patients and their families during intake process, answering questions, and addressing concerns
- Conducted initial phone interviews with potential clients to gather pertinent information for case evaluations
- Overcame objections with successful product demonstrations and persuasive communication skills
- Utilized CRM software to manage leads, contacts, and deals effectively
Car Rental Sales Agent
Sixt Rent the Car
Los Angeles, California
12.2021 - 03.2022
- Handled customer complaints professionally, working to resolve issues to best of ability
- Assisted customers in selecting appropriate rental vehicles based on their needs and preferences
- Verified customer identification and credit card information before completing transactions
- Processed rental agreements, ensuring accuracy and completeness of all required information
- Explained rental policies, fees, and insurance options to customers clearly and concisely
- Assessed customer needs and provided comparisons of [Product or service] choices to aid in decision making
Mobile Expert
Tmobile
Los Angeles and Lancaster, California
01.2019 - 12.2021
- Managed store displays, signage, and promotional materials for optimal presentation
- Participated in weekly team meetings to discuss sales strategies and goals for upcoming week
- Crosssold additional accessories and services such as screen protectors or insurance plans
- Processed sales transactions accurately and efficiently using point-of-sale systems
- Trained new employees on company policies, procedures, and product offerings
- Handled returns and exchanges in accordance with company policies while maintaining customer satisfaction
- Verified shift sales with cash count and drawer balancing
- Overcame customer objections using product demonstrations
- Met sales quotas by utilizing upselling opportunities
Education
High School -
Camino Nuevo Charter High School
Los Angeles, California06.2018
BBA - Business Administration And Management
Western Governors University
Salt Lake City, UTSkills
- Sales Presentations
- Opportunity Identification
- Pipeline Development
- Objection handling
- CRM proficiency
- Database Management
Languages
- English, Fluent
- Spanish, Fluent
Middleinitial
J
Timeline
Inside Sales Representative
The Wagon Legacy
04.2024 - Current
Case Analyst
Moaddel Law Firm
03.2022 - 03.2024
Car Rental Sales Agent
Sixt Rent the Car
12.2021 - 03.2022
Mobile Expert
Tmobile
01.2019 - 12.2021
High School -
Camino Nuevo Charter High School
BBA - Business Administration And Management
Western Governors University