Jeffrey Tillman
Mt Lookout,West Virginia
Summary
Accomplished entrepreneur with a proven track record in small business operations and customer relations, notably at Rt 19 Custom Cycles. Expert in building client relationships and leading high-performing teams to exceed customer satisfaction goals. Skilled in verbal and written communication, adept at implementing strategies that enhance brand visibility and drive business growth. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
30
30
years of professional experience
Work History
Owner
Rt 19 Custom Cyles
06.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Stocker
Walmart
11.2023 - 03.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Owner
Tillman Auto Sales LLC
01.2009 - 05.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Owner
Jarod's Towing & Used Auto Parts
01.2009 - 05.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Owner
Performance Automotive
03.1994 - 12.2008
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
High School Diploma -
Stebbins High School
Dayton, OH1992
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Stocker
Walmart
11.2023 - 03.2024
Owner
Rt 19 Custom Cyles
06.2023 - Current
Owner
Tillman Auto Sales LLC
01.2009 - 05.2023
Owner
Jarod's Towing & Used Auto Parts
01.2009 - 05.2023
Owner
Performance Automotive
03.1994 - 12.2008
High School Diploma -
Stebbins High School
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