JEFFREY WALKER
Rowlett,TX
Summary
Motivated business professional bringing 8 years of specialized business aviation experience, 10 years of entrepreneurial experience, and a private pilot with a life-long passion for aviation. Dedicated and personable with extensive experience in customer relations/support, project management and consultation. Highly detailed-oriented with a propensity to manage multiple projects and tasks at once. Well-versed in training, educating, motivating and supporting team members.
Overview
20
20
years of professional experience
Work History
Owner and Principal Designer
Jetlines
10.2023 - Current
- Specialized in designing custom exterior paint liveries for business aircraft owners and operators. I work directly with customers, guiding them through the design process and providing valuable advice on rules, regulations and paint applications. My goal is to create unique and visually stunning designs that exceed my clients' expectations. I also act as a liaison between the customer and the aircraft manufacturer and paint shop, ensuring that every detail is executed to perfection.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Senior Visualization Designer
Gulfstream Aerospace
10.2008 - 10.2023
- Senior Designer in charge of aircraft exterior paint scheme design and techinical briefings.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Produced high-quality renderings for client approval during the live iterative design process, saving time on revisions later down the line.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction.
- Met with customers to answer technical or design questions and to resolve issues.
- Provided exemplary customer service on each customer visit to deliver exemplary customer service.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
- Managed and trained junior team members.
Owner and Principal Designer
Cobalt60
02.2004 - 10.2015
- Developed high-level design for advertising agencies, marketing firms and companies, specializing in transportation. Clients included American Airlines, Southwest Airlines, Hyundai, Ford, BMW, and Norfolk Southern.
- Consulted with clients to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Bachelor of Arts - Computer Graphics
Arizona State University
Tempe, AZ05.1997
Private Pilot License With Further Training
Addison Air Training And Monarch Air
Addison, TX07.1995
Skills
- Customer Relations
- Relationship Building
- Project Management
- Business Development
- 2D and 3D Design
- Consulting
- Attention to Detail
- Quality Assurance
- Coaching and Mentoring
Timeline
Owner and Principal Designer
Jetlines
10.2023 - Current
Senior Visualization Designer
Gulfstream Aerospace
10.2008 - 10.2023
Owner and Principal Designer
Cobalt60
02.2004 - 10.2015
Bachelor of Arts - Computer Graphics
Arizona State University
Private Pilot License With Further Training
Addison Air Training And Monarch Air