JEFFREY W. BAX
SPRINGFIELD,IL
Overview
40
40
years of professional experience
Work History
Senior Technical Support Specialist
Teacher's Retirement System of Illinois
09.1998 - 05.2023
Plumber's Apprentice
Riding's Plumbing
04.1998 - 08.1998
- Assist in general plumbing work in all phases of job; ground work, rough in, trim and service. This job entails a great deal of physical labor along with numerous study works for Illinois plumbing codes.
Sprinkler Fitter Apprentice
E.L. Pruitt Mechanical Contractors
12.1997 - 04.1998
- Assisted in the installation of Automatic Fire Sprinkler Systems in commercial buildings. Traveled to surrounding area and worked with direct coordination with General Contractor at job site. Worked under supervision of Journeyman.
Truck Shop Foreman
Capitol Machinery-Power Systems Division
06.1996 - 12.1997
- On a daily basis, schedule diesel technicians to perform repairs deemed necessary on heavy duty diesel truck engines and power generators. Open and close jobs for warranty and revenue for Caterpillar engine customers in a timely manner. Act as first line technical help for troubleshooting engine failures and poor performance. Coordinated repairs and maintenance for shop equipment and field trucks. Also responsible for timecard tracking, payroll and employee vacations.
Store Security Administrator
K's Merchandise Mart
01.1996 - 06.1996
- Responsible for building security involving monitoring electronic security devices. Also responsible for security maintenance and inventory control of firearms. Performed Firearm Owners Identification checks. Monitored store personnel during work shifts and business clientele on premises.
Self Employed
04.1994 - 01.1996
- Contracted out to miscellaneous contractors and home owners to perform a variety of construction projects, including siding application, basic remodeling, tree removal and miscellaneous construction jobs.
Legislative Information Systems/Data Processing Supervisor
04.1985 - 04.1994
- Began as Messenger Clerk for legislative data processing bill tracking system; promoted to Computer Operator and to Data Processing Supervisor; responsible for efficient job production flow of all legislative related reports and in-house programs; supervision of staff of 4, which duties included inventory and ordering of hardware supplies to keep operations running smoothly and uninterrupted; performed as first-line service personnel for peripheral devices located on a network ring; attended monthly management meetings; responsible for maintenance and upkeep of personnel schedules and records.
Illinois House of Representatives/House Page
01.1985 - 04.1985
- As House Page, performed duties as Representative's assistant which involved a variety of innovative solutions in order to accomplish task in a minimum of time; responsible for assignments ranging in difficulty from simple to difficult; acted as liaison between Representative and a variety of staff members and other State of Illinois personnel.
Maintenance Worker
McDonald's
06.1983 - 01.1985
- As part of a two-man crew, responsible for the maintenance and upkeep of equipment involved in fast food preparation.
Education
Automotive Professional Training
HVAC Certification
04.2025
Caterpillar Engine Service
01.1996
Technical Training Course
01.1992
Management/Supervisory Course
01.1991
High School - undefined
01.1983
High School - undefined
01.1982
Skills
Assisted Users both in person and remote in Technical issues with software and hardware
Build PCs for use by clents
Timeline
Senior Technical Support Specialist - Teacher's Retirement System of Illinois
09.1998 - 05.2023
Plumber's Apprentice - Riding's Plumbing
04.1998 - 08.1998
Sprinkler Fitter Apprentice - E.L. Pruitt Mechanical Contractors
12.1997 - 04.1998
Truck Shop Foreman - Capitol Machinery-Power Systems Division
06.1996 - 12.1997
Store Security Administrator - K's Merchandise Mart
01.1996 - 06.1996
- Self Employed
04.1994 - 01.1996
- Legislative Information Systems/Data Processing Supervisor
04.1985 - 04.1994
- Illinois House of Representatives/House Page
01.1985 - 04.1985
Maintenance Worker - McDonald's
06.1983 - 01.1985
Capital Area Vocational Center - , Automotive Professional Training
Lincoln Land Community College - , HVAC Certification
Cat Power Pro Training - , Caterpillar Engine Service
IBM - , Technical Training Course
Lincoln Land Community College - , Management/Supervisory Course
Lanphier High School - High School,
Griffin High School - High School,
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