Jeffrey Wheeler
Greens Fork,IN
Summary
Highly motivated and experienced professional with expert proficiency in overseeing the coordination, planning, and execution of production operations. Well versed in the successful execution of on-site technical management and quality control responsibilities. Comprehensive understanding of the skills needed to coordinate communications between colleagues, customers, and corporate management. Skilled in establishing strategies that encourage the consistent achievement of performance milestones. Regarded for the ability to deliver outstanding results with the highest degree of service and professionalism.
Overview
33
33
years of professional experience
Work History
Team leader
VANDOR FUNERAL PRODUCTS
Richmond, IN
01.2017 - 01.2022
- Team leader in the making of wood caskets.
- Helping mentor team members to make a quality product. Which includes cnc machining, building, finishing quality caskets to provide to customers.
- Ordering all materials, hiring employees. Figuring out how to fix caskets so they would not be scrapped.
Service Manager
MULTIBAND (DIRECT TV)
Indianapolis, IN
01.2005 - 01.2017
- Leverage superior organizational skill to coordinate the scheduling and deployment of a team of 18 installers and technicians to service clients of this multi-billion dollar satellite television provider.
- Provide unsurpassed levels of customer support and service, entering orders, performing quality control, addressing customer issues, and responding to multiple inbound calls for service while maintaining constant communication with field units.
Paint Room Supervisor, Swing Man
MILSO INDUSTRIES
Richmond, IN
01.1995 - 01.2005
- Fulfilled a critical role contributing to the successful production of caskets, engaging in the installation of hardware, painting, touch-up, sanding, and repair.
- Delivered oversight of all painting and finishing processes, performing visual inspections of all completed jobs to ensure consistent quality control.
Paint Room Supervisor
YORK CASKETS
Lynn, IN
01.1989 - 01.1995
- Instrumental in ensuring the success of production operations at this leading manufacturer of caskets.
- Executed routine orders of paint and other supplies to ensure the uninterrupted flow and availability of necessary materials.
- Efficiently, and meticulously, painted caskets, installed hardware, and performed aesthetic repairs and improvements.
Education
Diploma - undefined
Bethel Academy High School
Richmond, INSkills
Management
Production Operations
Multitasking
Problem Solving
Team Leadership
Painting and Finishing
Customer Service
Quality Control
Scheduling
Detail Oriented
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
PROFESSIONAL DEVELOPMENT
- Disney Supervisor Training, Leadership to Excellent Service
- Purdue University leadership training
Timeline
Team leader
VANDOR FUNERAL PRODUCTS
01.2017 - 01.2022
Service Manager
MULTIBAND (DIRECT TV)
01.2005 - 01.2017
Paint Room Supervisor, Swing Man
MILSO INDUSTRIES
01.1995 - 01.2005
Paint Room Supervisor
YORK CASKETS
01.1989 - 01.1995
Diploma - undefined
Bethel Academy High School