Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jeffrey Whitley

PSL,FL

Summary

Dynamic Fleet Manager with proven success at Amerit Fleet Solutions, enhancing operational efficiency through fleet optimization and preventive maintenance. Expert in regulatory compliance and effective communication, leading to improved safety and reduced costs. Skilled in managing diverse teams and driving productivity, ensuring seamless logistics and superior service delivery.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Fleet Manager

Amerit Fleet Solutions
03.2012 - Current
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
  • Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
  • Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
  • Suggested actionable improvements to increase efficiency and reduce expenses.
  • Conducted root cause analysis for recurring issues in the fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
  • Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
  • Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
  • Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
  • Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
  • Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
  • Supervised maintenance team and effectively delegated assignments to optimize processes.
  • Proactively identified and solved complex problems that impacted management and business direction.
  • Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
  • Generated daily reports detailing suggested process improvement initiatives to inform management.
  • Managed fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
  • Completed projects by effectively delegating tasks and overseeing employee performance.
  • Fostered culture of responsibility and efficiency, significantly reducing incident rates.
  • Negotiated with suppliers to secure competitive rates for vehicle parts, lowering operational costs.
  • Achieved cost reductions by optimizing inventory levels of spare parts and supplies.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Managed an area that included 6 garages with a total of over 1200 vehicles ranging from sedans to Aerial equipment .
  • Managed area in SE Florida that included technicians and admin support along with garage support and transporters

Shop Manager

Allied Automotive Group
11.2000 - 03.2012
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
  • Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
  • Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
  • Implemented effective cost control measures to reduce overheads and maintain profitability during challenging economic times.
  • Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
  • Coordinated staff schedules to ensure full coverage during peak hours, enhancing customer service.
  • Implemented safety protocols, ensuring secure environment for both staff and customers.
  • Managed inventory levels, ensuring optimal stock at all times for customer needs.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Controlled costs by effectively negotiating with vendors, saving $35000 on budget per year.

Lead Technician / Supervisor

UPS Truck Leasing
03.1989 - 10.2000
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Monitored and enforced safety measures to mitigate hazards.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Adhered to established policies and standards to safely complete projects.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Implemented, configured, and optimized safety standards.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
  • Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.
  • Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives within the department.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Worked with diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Tested systems, noting issues and completing preventive maintenance.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Researched and implemented new technologies and equipment.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Acquired ASE Certifications in Medium / Heavy Duty truck repairs .
  • Acquired 608 EPA Refrigerant Certification as required in 1993 .
  • Performed repairs on Class 8 vehicles and box and refrigerated trailers including brakes and structural repairs.
  • Went to Thermo King Corporation in Minnesota for two week training class to update current skillset .

Technician Specialist

Thermo King Corporation
08.1982 - 10.1989
  • Increased customer satisfaction by providing prompt and accurate technical support.
  • Collaborated with team members to complete complex projects within established timelines.
  • Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
  • Maintained a safe working environment by adhering to industry safety standards and protocols.
  • Started at ground level and worked to understand and be able to rebuild all components and engines Thermo King used in all of the models that were in service and was fully Thermo King certified in all required areas. .
  • Started very successful mobile service for Thermo King of Wilson and Thermo King of Raleigh NC and became Field Service Representative providing full service on customers site or removing malfunctioning equipment and took back to main garage for repair and installed loaner unit on customers equipment until their equipment was repaired.
  • Transferred to Greenville SC with Thermo King and started mobile service in area to create more customer base and repair units on customers site creating a much more solid customer base.
  • Performing full component repairs and replacements on a wide array of vendors which led to UPS Truck Leasing a UPS Logistics company to approach me with offer to perform same service in house with their company .

Education

High School Diploma -

Southern Nash Senior High School
Bailey, NC
06-1982

Skills

  • Fleet optimization
  • Fleet management
  • Scheduling
  • Vehicle inspections
  • ASE Certifications in Medium / Heavy Truck
  • EPA 609 Refrigerant certification
  • Able to schedule maintenance of over 1200 vehicles
  • Able to perform repairs on Refrigeration equipment
  • Able to perform repairs on all light duty equipment
  • Preventive Maintenance
  • Operations and logistics
  • Fleet scheduling
  • Employee management
  • Transportation regulations
  • Regulatory compliance
  • Government regulations
  • Safety monitoring
  • Effective communication
  • MS office suite
  • Vendor collaboration
  • Cost reduction
  • Accident management
  • Operational efficiency
  • Vehicle maintenance
  • Inventory control
  • Mechanical aptitude
  • Warranty management
  • Training and education
  • Cost control
  • Government regulatory requirements
  • Safety protocol
  • Inspection and quality assurance
  • Fleet monitoring
  • Issue resolution
  • Fleet inspections
  • Logistics planning
  • Daily operations management
  • Quality control
  • Inventory reconciliation
  • Maintenance and repair orders
  • Workload management
  • Critical thinking
  • Worker supervision
  • Incident reporting
  • Relationship building
  • Regulations compliance
  • Team collaboration
  • Equipment inspections

Accomplishments

  • Supervised team of 21 staff members.
  • Responsible area for over 1200 vehicles ranging from sedans to aerial equipment to generators.


Certification

  • Six Sigma Black Belt Certification - American Society for Quality.

Timeline

Fleet Manager

Amerit Fleet Solutions
03.2012 - Current

Shop Manager

Allied Automotive Group
11.2000 - 03.2012

Lead Technician / Supervisor

UPS Truck Leasing
03.1989 - 10.2000

Technician Specialist

Thermo King Corporation
08.1982 - 10.1989

High School Diploma -

Southern Nash Senior High School

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Jeffrey Whitley