Jeffrey Wilhelm
Grove City
Summary
Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Overview
43
43
years of professional experience
4
4
years of post-secondary education
Work History
Branch Manager
OneMain Financial
Columbus
06.1993 - 04.2025
- Managed daily operations and ensured compliance with company policies.
- Led team meetings to discuss performance and set branch goals.
- Managed staff scheduling, hiring and training processes.
Captain
Army National Guard WV
Parkersburg
05.1982 - 10.1993
Branch Manager
ITT Financial Services
Columbus
10.1988 - 06.1993
- Managed daily operations and ensured compliance with company policies.
- Led team meetings to discuss performance and set branch goals.
- Developed training programs for new staff to enhance service quality.
Education
BBA - Business Management
Marshall University
Huntington, WV 10.1983 - 05.1987
Skills
- Staff management
- Performance evaluation
- Operational compliance
- Training program development
- Customer relationship management
- Team building
- Sales strategy implementation
- Problem solving
- Effective communication
- Time management
- Multi-tasking
- Cash handling expertise
- Customer service
- Branch operations management
- Attention to detail
- People-oriented
Timeline
Branch Manager
OneMain Financial
06.1993 - 04.2025
Branch Manager
ITT Financial Services
10.1988 - 06.1993
BBA - Business Management
Marshall University
10.1983 - 05.1987
Captain
Army National Guard WV
05.1982 - 10.1993