Jeffrey Williams
Rhinelander
Summary
Results-driven professional specializing in executive support and team leadership within business operations. Demonstrated expertise in managing multiple tasks with precision and reliability. Extensive background in employee management, accounting, invoicing, and vendor relations. Collaborates effectively with management to improve profitability and optimize daily operations.
Overview
27
27
years of professional experience
Work History
Operations Manager
Ojibwe Market
Lac Du Flambeau
10.2023 - Current
- Managed daily operations to ensure efficient store functioning.
- Oversaw inventory management and supply chain processes.
- Developed staffing schedules to meet peak customer demands.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Monitored employee attendance and punctuality, resolving issues promptly to foster positive work habits.
- Collaborated with General Manager on operational challenges and promotional initiatives.
- Coached team members on delivering exceptional service, reinforcing standards of business professionalism.
- Assisted in recruiting, hiring and training of team members.
- Led team meetings to address concerns and improve communication.
Supervisor
Ojibwe Market
Lac du Flambeau
08.1999 - Current
- Trained and mentored employees to boost individual and team performance.
- Assigned tasks to department members, ensuring associates effectively met customer needs.
- Delegated assignments based on employees' knowledge and skillset.
- Reviewed and evaluated employee performance, providing leadership opportunities to fuel professional development.
- Taught employees to manage customer needs and meet demands in fast-paced environments, enhancing service delivery.
- Coached retail staff to handle difficult and complicated sales.
- Directed employees to replenish inventory and keep shelves presentable with attractive displays.
- Stayed closely connected with floor operations by conducting regular store walk throughs.
- Leveraged in-depth knowledge of day-to-day operations to support team performance and streamline processes.
- During my employment at this business, I have worked in every department.
Education
High School Diploma -
Lakeland High School
Minocqua, WI06-1988
High School Diploma -
Lakeland Union High School
Minocqua, WI06-1988
Skills
- Operations management
- Inventory management
- Inventory control
- Organize inventory
- Staff scheduling
- Employee management
- Performance evaluation
- Policy implementation
- Continuous improvements
- Decision-making
- Problem solving
- Coaching techniques
- Effective communication
- Multitasking
- Customer service
Accomplishments
- Delegated assignments based on employees' knowledge and skillset.
- Reviewed and evaluated employee performance, providing leadership opportunities to fuel professional development.
- Stayed closely connected with floor operations by conducting regular store walk-throughs.
Additional Information
During my employment at this business, I have worked in every department., My knowledge of the day to day operations make me a valuable asset to the corporation.
Timeline
Operations Manager
Ojibwe Market
10.2023 - Current
Supervisor
Ojibwe Market
08.1999 - Current
High School Diploma -
Lakeland High School
High School Diploma -
Lakeland Union High School