Jeffrey Wills
Crestview,FL
Summary
Dedicated professional with extensive experience at the United States Postal Service, excelling in customer service and efficient mail processing. Recognized for reliability and effective communication, I consistently meet critical deadlines while ensuring customer satisfaction. Proficient in route planning and multitasking, I thrive in fast-paced environments, delivering exceptional results.
Overview
14
14
years of professional experience
Work History
City Carrier
United States Postal Service, USPS
02.2014 - Current
- Delivers packages and mail to business and people in local area, including critical medications and business essentials
- Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
- Adhered to strict postal regulations while handling sensitive materials, maintaining confidentiality and trustworthiness at all times.
- Maintains excellent customer service , positive interactions and visibility within the community
- Safely operates and performs basic postal vehicle maintenance and inspections daily
PSE Clerk
United States Postal Service, USPS
01.2012 - 02.2014
- Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
- Upheld a professional demeanor when interacting with customers, coworkers, and supervisors to maintain a positive work environment.
- Entrusted to open and close the post office facility, including securing the property's gates and proper lock up procedures
- Often recognized for reliability and attention to detail in a high volume, fast paced mail processing enviornment
Education
No Degree - Communications
Dillard University
New Orleans, LASkills
- Excellent multitasking
- Customer service experience
- Effective communication
- Efficient
- Customer engagement
- Route planning
- Time management
Timeline
City Carrier
United States Postal Service, USPS
02.2014 - Current
PSE Clerk
United States Postal Service, USPS
01.2012 - 02.2014
No Degree - Communications
Dillard University
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