When not working, I enjoy spending my time training our dogs, gardening, hunting, fishing, and working around the yard
Jeffrey L. Parker
Delaware,OH
Summary
Diligent and experienced leader with a solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
14
14
years of professional experience
Work History
General Manager
ETC Auto Group
07.2024 - 02.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
General Sales Manager
Byers Chrysler Jeep Dodge Ram
06.2012 - 06.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
- Mentored junior staff members, fostering professional growth and development within the organization''s talent pool.
Sales Manager
Carriage Town Chrysler Jeep Dodge Ram
01.2011 - 05.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Western Carolina University
Cullowhee, NCSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Inventory control
- Verbal and written communication
- P&L management
- Vendor relationships
Interests
Timeline
General Manager
ETC Auto Group
07.2024 - 02.2025
General Sales Manager
Byers Chrysler Jeep Dodge Ram
06.2012 - 06.2024
Sales Manager
Carriage Town Chrysler Jeep Dodge Ram
01.2011 - 05.2012
Western Carolina University
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