Jeffrey Jean Louis
Brooklyn
Summary
To gain and provide as many good capabilities, values, and opportunities to flourish in my career journey.
Overview
14
14
years of professional experience
Work History
Concierge/Security Officer
Boston Properties
Manhattan
09.2025 - Current
- Provided exceptional customer service to enhance guest experiences.
- Coordinated reservations and managed guest inquiries effectively.
- Directed incoming calls and messages to appropriate staff or residents. Also, I coordinated with contractors and lawyers for potential further inquiries and accommodations.
- Maintained guest privacy and building reputation by keeping information confidential.
- Ensured compliance with safety regulations within the workplace by following established guidelines.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Maintained high levels of alertness throughout shifts.
Sales Consultant
Sunglass Hut
Brooklyn
09.2025 - Current
- Developed and maintained strong customer relationships through effective communication.
- Conducted product demonstrations to showcase the features of luxury designer shades, as well as the benefits of warranties and care kits effectively.
- Worked with fellow sales team members to achieve group targets.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Participated in regular training sessions on new products, services, and industry trends.
- Also, I conducted the opening and closing procedures of the store.
Key Holder/Fragrance Consultant
Perfumania
03.2024 - Current
- Consulting with clients on fragrances and cosmetics brands.
- Stocking and receiving fragrance merchandise.
- Performing administrative duties such as opening and closing functions and finances.
- Communicating with functions of Microsoft with emails and updates.
Key Holder
Kay Jewelers
Brooklyn
10.2023 - 01.2025
- Engaging in leading the floor with communications and consultations with guest and staff.
- Organizing files such as clients jewelry, repair orders, online orders, and administrative functions like opening and closing functions.
- Financial administration duties such as counting and depositing business terminal deposits.
- Performing outreach through Microsoft Outlook for clients for different occasions and promotions.
Jewelry Consultant
Kay Jewelers
Brooklyn
01.2021 - 01.2025
- On consulting clients with information and details on diamonds, gemstones, necklaces, & chains, help close business deals with clients.
- Inspecting, observing, and repairing jewelry pieces.
- Faxing information or merchandise to other stores.
- Fulfilling online orders.
Generalists
Macy's
Brooklyn
10.2021 - 03.2023
- Providing service to all floors and departments needed.
- Fold and stock clothes.
- Worked POS.
- Fulfillment services.
- Scanning departments.
- Floor leading.
Men's Shoes Sales Associate
Macy's
Brooklyn
10.2021 - 04.2022
- Provide customer service for suits and shoes.
- Was responsible for stocking, auditing, & ordering shoes when needed.
- Worked POS with promotional sales and extra services.
Sales Merchandiser
Walgreens
Brooklyn
09.2016 - 10.2021
- Worked in the photo lab where I printed personal and passport photos.
- Was in charge of maintaining sales and availability for certain departments in the store.
- Assisted customers in stocking, checkout, and recycling.
Merchandising
Macy’s
Brooklyn
10.2016 - 01.2017
- I was responsible for stocking clothing throughout the Mens floor.
- Assisted customers for checkout and availability.
Christian Montessori Education
09.2011 - 02.2012
- Help students with after school curriculums like homework, reading, writing, and was responsible preparing snacks as well.
Education
High school diploma -
Clara Barton High School
Brooklyn, NY06.2017
Skills
- Bilingual (English & Creole)
- Phone etiquette
- Retail sales
- Technology sales
- Business consulting
- Microsoft Word
- Safety compliance
- Guest services
- Front desk support
- Cash handling
- Concierge software proficiency
- Conflict resolution
Timeline
Concierge/Security Officer
Boston Properties
09.2025 - Current
Sales Consultant
Sunglass Hut
09.2025 - Current
Key Holder/Fragrance Consultant
Perfumania
03.2024 - Current
Key Holder
Kay Jewelers
10.2023 - 01.2025
Generalists
Macy's
10.2021 - 03.2023
Men's Shoes Sales Associate
Macy's
10.2021 - 04.2022
Jewelry Consultant
Kay Jewelers
01.2021 - 01.2025
Merchandising
Macy’s
10.2016 - 01.2017
Sales Merchandiser
Walgreens
09.2016 - 10.2021
Christian Montessori Education
09.2011 - 02.2012
High school diploma -
Clara Barton High School