Jeffrey S. Rose
Spring Lake,MI
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
21
21
years of professional experience
Work History
Operations Manager
Embassy Suits - Big E’S Sports Bar
Grand Rapids, MI
04.2023 - 07.2023
- Mentored and trained junior staff
- Prepped and closed down kitchen grade A department of health standardization cleaning procedure.
Customer Care Representative
Traffic Tech - Remote/ Onsite
Chicago, IL
02.2002 - 02.2002
- Negotiated rates and services
- Analyzed all aspects of logistics to determine the most cost efficient means of transport
- Helped work on another system that was integrated in our software Freight-friend.
National Account Manager, Carrier sales
Backhaul Direct
Indianapolis, IN
02.2002 - 02.2002
- Sold, tracked, managed outbound shipments
- Monitored and reported any performance issues throughout transit
- Developed relationships with carriers to maintain high volume in sales
- Awarded as #4 carrier rep in company in less than one year.
National Account Manager, Carrier sales
Coyote Logistics
Chicago, IL
02.2002 - 02.2002
- Developed market knowledge and understanding customer needs
- Sold and managed 600-1000 shipments each month as a top 5% sales representative
- Promoted to manage carrier shipments to cover dedicated freight throughout database and give intelligence such as capacity reports, on time shipments, and reports better to improve logistics operations.
Education
Associates Degree, General Education -
Muskegon Community College
Associates Degree, Business Administration -
Kalamazoo Community College
Skills
- Staff Training and Development
- Quality Assurance
- Sales Pipeline Management
- Strategic Planning
- Client Relationship Building
- Logistics Coordination
- Account Management
- Staff Supervision
- Vendor Relationship Management
- Problem-Solving
- Operations Management
- Multitasking and Organization
Timeline
Operations Manager
Embassy Suits - Big E’S Sports Bar
04.2023 - 07.2023
Customer Care Representative
Traffic Tech - Remote/ Onsite
02.2002 - 02.2002
National Account Manager, Carrier sales
Backhaul Direct
02.2002 - 02.2002
National Account Manager, Carrier sales
Coyote Logistics
02.2002 - 02.2002
Associates Degree, General Education -
Muskegon Community College
Associates Degree, Business Administration -
Kalamazoo Community College
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