Jeffrey Sherman
El Paso
Summary
Dedicated courier with proven expertise in customer relationship management and safety compliance. Recognized for maintaining accurate delivery records and delivering exceptional customer service. Seeking part time as a dissabled veteran.
Overview
19
19
years of professional experience
Work History
Courier
Uber/Lyft/Instacart
El Paso
01.2017 - Current
- Collected payments from customers upon delivery of goods as required.
- Quickly responded to customer inquiries to improve business relationships.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Followed company policies for package handling and safety procedures consistently.
- Inspected packages for damage before transportation to ensure quality service.
- Maintained accurate records of deliveries and pickups for tracking purposes.
Liquor Store Clerk
Redmond Liquor North
Redmond
10.2015 - 01.2017
- Assisted customers with product selection and recommendations.
- Managed cash register operations and processed customer transactions.
- Stocked shelves and organized inventory for easy access.
- Maintained cleanliness and organization of store displays.
- Provided excellent customer service to ensure satisfaction.
- Handled product returns and exchanges efficiently.
- Reviewed driver's licenses and other forms of ID to ensure proof-of-age, refusing sales to anyone under 21.
Construction Foreman
Various Construction companies
Redmond
12.2013 - 01.2017
- Supervised daily construction operations and managed on-site crew activities.
- Trained new workers on tools, equipment, and construction practices.
- Reviewed blueprints and specifications to guide construction processes.
- Communicated regularly with subcontractors to align project objectives and timelines.
- Performed hands-on work when necessary including demolition, carpentry, painting and drywall installation.
- Provided leadership by motivating crew members while maintaining a safe working environment.
- Maintained records such as daily time sheets, material orders, project costs and contractor information.
Squad Leader
US Army
Fayetteville
06.2007 - 12.2012
- Led training sessions for squad members on tactical operations and safety protocols.
- Implemented safety measures to protect personnel during training exercises.
- Developed strategic plans for missions, focusing on efficiency and teamwork.
- Used active listening and effective communication to alleviate issues between personnel members.
- Evaluated unit readiness based on established criteria and standards.
Education
High School Diploma -
Redmond High School
Redmond, OR05-2004
Some College (No Degree) -
Central Oregon Community College
Bend, ORSkills
- Package handling and delivery tracking
- Route optimization and vehicle maintenance
- Safety compliance and risk management
- Customer service and relationship management
- Cash handling and inventory management
- Time management and task delegation
- Team leadership and training development
- Effective communication and conflict resolution
- Product knowledge
References
References available upon request.
Timeline
Courier
Uber/Lyft/Instacart
01.2017 - Current
Liquor Store Clerk
Redmond Liquor North
10.2015 - 01.2017
Construction Foreman
Various Construction companies
12.2013 - 01.2017
Squad Leader
US Army
06.2007 - 12.2012
High School Diploma -
Redmond High School
Some College (No Degree) -
Central Oregon Community College