Jeffry Pelissier
Naples,FL
Summary
Proven leader with a track record of enhancing customer satisfaction and increasing sales revenue through exceptional customer service and insightful product recommendations. Skilled in inventory management and team leadership, adept at driving process improvements and fostering professional development. Demonstrates strong decision-making and interpersonal skills, ensuring operational excellence and efficiency.
Overview
7
7
years of professional experience
Work History
Department Supervisor
The Home Depot Store
Naples, FL
03.2024 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managing a team of employees, delegated tasks and hold each employee accountable for completing assignments.
- Mentor team members to enhance professional development and accountability in workplace.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Inside Sales Representative
ABC Supply
Naples, FL
09.2021 - 01.2023
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Head Chef
Baci's Pizza & Ristorante
Naples, FL
12.2018 - 07.2021
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
Supply Chain Specialist
Ferris Marketing
Naples, FL
10.2017 - 10.2020
- Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement.
- Provided ongoing support to global logistics teams, ensuring timely shipment of products across borders.
- Established effective communication channels between departments for seamless supply chain operations.
- Improved supply chain customer satisfaction ratings through efficient problem resolution.
- Improved consistency of on-time arrivals through effective logistics management and travel route planning.
Education
High School Diploma -
Golden Gate High School
Associate of Arts - Business Management
Hillsborough Community College
Tampa, FL05.2017
Skills
- Exceptional customer service
- Communication
- Planning
- Account Management
- Inventory Management
- Process Improvement
- Team Leadership
- Interpersonal Skills
- Decision Making
- Professional Responsibility
- Workplace Safety
- Problem-Solving
Timeline
Department Supervisor
The Home Depot Store
03.2024 - Current
Inside Sales Representative
ABC Supply
09.2021 - 01.2023
Head Chef
Baci's Pizza & Ristorante
12.2018 - 07.2021
Supply Chain Specialist
Ferris Marketing
10.2017 - 10.2020
High School Diploma -
Golden Gate High School
Associate of Arts - Business Management
Hillsborough Community College