Jeffry Rice
Shawnee,Oklahoma
Summary
Experienced shift leader with a background in customer service, team supervision, and workplace safety. Skilled in resolving guest concerns, delegating tasks, and keeping operations running smoothly.
Overview
7
7
years of professional experience
Work History
Night Shift Manager
Kentucky Fried Chicken
10.2025 - 09.2026
- Supervised night crew operations, ensuring service standards and shift procedures stayed consistent
- Monitored food safety, sanitation, and temperature controls to support compliance with restaurant policies
- Coordinated closing duties, including cash reconciliation, cleaning routines, and equipment shutdown
- Trained new crew members on register workflow, kitchen stations, and customer service expectations
- Resolved guest concerns promptly to maintain smooth late-night service and customer satisfaction
- Managed inventory checks and restocking to support product availability across overnight shifts
Cashier
Taco Bell
06.2024 - 07.2025
- Processed customer orders accurately using POS system and handled cash, card, and mobile payments.
- Delivered friendly service at front counter and drive-thru while resolving basic guest questions.
- Supported smooth order flow by communicating clearly with kitchen staff and team members.
- Maintained clean register area, stocked supplies, and followed food safety standards.
- Assisted during rush periods by prioritizing orders and keeping checkout lines moving.
- Adapted quickly to changing tasks, including cashier duties, dining area upkeep, and light food prep.
- Greeted customers entering store and responded promptly to customer needs.
Apprentice Plumber
Jeans Plumbing Heat and Air
02.2022 - 03.2023
- Assisted in the installation and repair of plumbing, heating, and air systems.
- Inspected pipes, fixtures, and valves to identify leaks and performance issues.
- Measured, cut, and fitted piping using hand and power tools.
- Followed safety procedures while supporting service calls and jobsite cleanup.
- Replaced worn components, including faucets, shutoff valves, and fittings.
- Tested system pressure and drainage to confirm proper function after repairs.
- Organized tools, materials, and parts to support efficient crew operations.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Installed valves, hangers, supports, and flanges inside piping systems.
Truck Loader
Building Envelope
01.2020 - 12.2021
- Loaded outbound trucks with building envelope materials, securing freight for safe transport
- Inspected shipments for accuracy, damage, and proper staging before loading
- Operated forklifts and pallet jacks to move heavy materials efficiently
- Coordinated with warehouse staff to maintain steady loading flow
- Followed safety procedures when handling oversized and fragile materials
- Trained new loaders on loading sequences, equipment use, and safety practices
- Loaded and strapped shipments into place on trucks.
- Reviewed shipping orders for accurate fulfillment.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
- Reduced product damage during transport by ensuring proper stacking techniques were employed during the loading process.
Education
High School Diploma -
Yukon High School
Yukon, OK04-2018
Skills
- Customer service
- Food safety compliance
- Sanitation protocols
- Team supervision
- Task delegation
- Shift management
- Task management
- Workplace safety
- Cleaning procedures
- Conflict resolution
- Reporting skills
Timeline
Night Shift Manager
Kentucky Fried Chicken
10.2025 - 09.2026
Cashier
Taco Bell
06.2024 - 07.2025
Apprentice Plumber
Jeans Plumbing Heat and Air
02.2022 - 03.2023
Truck Loader
Building Envelope
01.2020 - 12.2021
High School Diploma -
Yukon High School