Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Jason Hamilton

Bowie,MD

Summary

Diligent Pet Care Specialist assists veterinary staff with vaccine administration and proper animal restraint. Proven track record of providing care to various animal species. Smart collaborator with effective communication and task prioritization skills.

Overview

4
4
years of professional experience

Work History

Pet Care Specialist

PetSmart
06.2021 - Current
  • Handled animals safely and remained calm in different situations.
  • Kept enclosures clean, tidy and spaces stocked with items for pet or staff needs.
  • Completed routine check-ups to assess animal health and chronic or acute concerns.
  • Tracked information about pet health, behavior and food and fluid intake for diagnostic purposes.
  • Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
  • Helped potential adopters navigate processes, completed paperwork and assessed suitability for animal care.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Educated visitors and staff on proper animal care and handling.

Ride Operator

Six Flags
06.2019 - 01.2021
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Trained new ride operators on safety procedures and ride operations.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Education

Current Undergraduate - Economics

Towson University
Towson, MD
12.2024

High School Diploma -

Saint Vincent Pallotti High School
Laurel, MD
05.2019

Skills

  • Critical Thinking
  • Compassionate Care
  • Customer Satisfaction
  • Reading Comprehension
  • Complex Problem-Solving
  • Cash Register Operations
  • Human and Animal Safety
  • Problem Identification
  • Policy and Procedure Explanations
  • Manage Schedules
  • Information Collection and Recording
  • Pet Owner Advisory

Accomplishments

    -Achieved a Principal's List award in high school for maintaining a GPA of 4.0 or higher

    -Displayed comprehensive and quality work, receiving a raise at PetSmart

    -Successfully trained multiple incoming cashier and pet care employees at PetSmart

    -Graduated with honors as a part of the French Honors Society in high school

Additional Information

As an amusement park and retail employee of several years, I've become rather skilled at customer interaction and satisfaction. I learn procedures and necessary job skills quickly and tend to excel during the training phase of a new job. I am dedicated to learning about topics and subjects pertaining to my job to not only improve my own work performance, but to assist my coworkers and improve their performance as well. If a coworker has tips and help to give me, I happily accept, as I believe teamwork and building each other up is crucial to a successful work environment. I follow procedure and perform tasks correctly where possible. I am a good problem solver and will find creative solutions to convoluted issues to which there may not be a procedural solution.

Timeline

Pet Care Specialist

PetSmart
06.2021 - Current

Ride Operator

Six Flags
06.2019 - 01.2021

Current Undergraduate - Economics

Towson University

High School Diploma -

Saint Vincent Pallotti High School
Jason Hamilton