Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jeida Price

Newark,NJ

Summary

Proven professional with extensive experience at Care Well Hospital, adept in HIPAA compliance and patient confidentiality. Demonstrates exceptional customer service and office administration skills, enhancing patient satisfaction and operational efficiency. Achieved significant improvements in patient intake processes and documentation accuracy, showcasing a commitment to excellence and empathy in patient care. Organized Patient Service Representative with 8 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility and achieved 90% repayment rate. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. Organized Patient Service Representative with [Number] years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.

Overview

7
7
years of professional experience

Work History

Direct Support Professional Caregiver

New Concepts For Living
68 W Passaic St
03.2018 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.

Patient Service Representative

Care Well Hospital
East Orange, NJ
03.2024 - Current
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.

Secretary/Technician

Overlook Medical Center
99 Beauvoir Ave
03.2017 - 05.2021
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Master of Healthcare Administration - Patient Access Representative

Lincoln Technical Institute - Edison
Iselin, NJ
06.2017

High School Diploma -

East Orange Campus High School
East Orange, NJ
06.2009

Skills

  • Customer Service
  • HIPAA Compliance
  • Insurance Verification
  • Medical terminology knowledge
  • Insurance verifying
  • Appointment Scheduling
  • Patient confidentiality
  • Patient Intake
  • Payment Collection
  • Scheduling appointments
  • Patient greeting
  • Office Administration
  • Medical Billing

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 20 staff members.

Timeline

Patient Service Representative

Care Well Hospital
03.2024 - Current

Direct Support Professional Caregiver

New Concepts For Living
03.2018 - Current

Secretary/Technician

Overlook Medical Center
03.2017 - 05.2021

Master of Healthcare Administration - Patient Access Representative

Lincoln Technical Institute - Edison

High School Diploma -

East Orange Campus High School
Jeida Price