Jeimy Pineda
Miami,FL
Summary
Detail-oriented Patient Service Representative with outstanding treatment knowledge and stellar communication skills. Successful at coordinating between patients and professionals and offering comprehensive patient education. Committed to organization and time management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Home Health Aide (Dietary Aide)
E&L Heath Services, inc
Miami, FL
12.2023 - 01.2024
- Contributed to the development of individualized care plans by analyzing medical orders and assessments.
- Proactively communicated alterations in clients' physical or emotional state to supervisor without delay.
- Administered medications as instructed by physician or nurse practitioner.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
Housekeeping
Imperial Towers
Miami, FL
08.2022 - 01.2023
- Facilitated communication between housekeeping staff and management team.
- Provided instruction and guidance to the housekeeping staff regarding efficient cleaning methods.
- Managed scheduling of housekeeping staff according to occupancy needs.
- Offered support and guidance to guests on matters pertaining to housekeeping services.
- Performed tasks related to maintaining cleanliness and orderliness such as wall washing, vacuuming, and dusting.
Patient Support Specialist
Radiologist of Hollywood
Hollywood, FL
02.2015 - 08.2020
- Coordinated referrals from primary care providers to specialists.
- Provided emotional support to patients struggling with difficult diagnoses or treatments.
- Prepared documents related to patient care, such as prescriptions, treatment plans, and discharge summaries.
- Monitored lab results and other diagnostic tests for accuracy and completeness.
- Communicated effectively with members of the multidisciplinary healthcare team regarding changes in a patient's condition or status.
Education
HHA Certified Home Health Aide -
Activa Training Center
01.2023
Associate in Arts in Early Childhood Development -
Broward College
01.2019
High School Diploma -
North Miami Beach Senior High
01.2006
Skills
- Medical terminology proficiency
- Care Plan Management
- Schedule Management
- Client safety and first aid
- Client documentation
- Medication Administration
- Insurance Verification
- Multitasking
Certification
- HHA license
- CPR certified
- First Aide certified
- OSHA certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Home Health Aide (Dietary Aide)
E&L Heath Services, inc
12.2023 - 01.2024
Housekeeping
Imperial Towers
08.2022 - 01.2023
Patient Support Specialist
Radiologist of Hollywood
02.2015 - 08.2020
HHA Certified Home Health Aide -
Activa Training Center
Associate in Arts in Early Childhood Development -
Broward College
High School Diploma -
North Miami Beach Senior High
- HHA license
- CPR certified
- First Aide certified
- OSHA certified
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