Jekiyah Tolliver
Suitland,MD
Summary
Diligent Security professional with 1+ years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Specialist
Allied Universal Security Services
02.2023 - Current
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Streamlined access control systems to minimize unauthorized entry without compromising ease of use for authorized personnel.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Beauty Specialist
Target
11.2021 - 02.2023
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
- Maintained a clean and organized work environment, ensuring optimal presentation of products for increased sales.
- Resolved customer complaints diplomatically, turning potentially negative experiences into opportunities for relationship-building with clients.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Increased revenue through effective customer service and inventory management.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
High School Diploma -
Frederick Douglass High School
Upper Marlboro, MDSkills
- CCTV Monitoring
- InfoSec
- Professionalism
- Incident Response
- Access Control
- Customer Service
Certification
- CPR/AED Certification
- DCJS Guard Card
Timeline
Security Specialist
Allied Universal Security Services
02.2023 - Current
Beauty Specialist
Target
11.2021 - 02.2023
High School Diploma -
Frederick Douglass High School