Jelani Ayinde Howell
Reading
Summary
Results-driven automotive and solar technician with expertise in diagnostics, repairs, and maintenance of vehicles and solar systems. Skilled in solar system installation and committed to delivering quality workmanship and exceptional customer service. Proven track record of leveraging hands-on experience to enhance performance and efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner/Operator
Mobay Auto Services Solutions
01.2015 - Current
- Investigated faults with special mechanical tools and diagnostic equipment to accurately diagnose vehicle issues.
- Conducted inspections and reconditioned vehicles to maintain high safety and performance standards.
- Serviced timing belts, cam belts, and performed MOT repairs to ensure vehicle reliability and compliance.
- Repaired and serviced vehicles in workshop to meet customer needs and maintain high service standards.
- Checked critical vehicle parts, including belts, hoses, plugs, and brake and fuel systems to ensure safety and performance.
- Conducted test drives to assess vehicle performance and identify issues. on vehicles to diagnose existing faults.
- Calculated and verified estimated parts required for repairs to ensure timely job completion.
- Stripping, fitting and replacing components on vehicles.
Solar Technician Specialist Owner/Operator
Jamaica Solar Solutions
07.2008 - Current
- Diagnosed and repaired solar energy system issues, restoring functionality and enhancing reliability.
- Diagnosed, repaired, replaced, and installed hybrid batteries to enhance system reliability.
- Troubleshot and resolved issues with existing solar systems, minimizing downtime and maximizing customer satisfaction.
- Conducted routine maintenance on solar systems to ensure optimal performance.
- Conducted maintenance on solar equipment to ensure optimal performance.
- Monitored system performance using diagnostic tools and software applications.
- Installed solar panels on residential and commercial rooftops following safety protocols.
- Performed electrical wiring of solar panels, inverters, and other components.
- Educated customers on solar technology and benefits, empowering informed decisions and promoting sustainable energy adoption.
Service Supervisor
Toyota Jamaica Limited
01.2012 - 01.2015
- Trained and motivated service department staff while monitoring performance to ensure quality service.
- Direct and schedule the activities of all department associates.
- Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately.
- Supported service and sales personnel in executing job responsibilities effectively.
- Resolved customer inconveniences, complaints, and misunderstandings promptly to enhance satisfaction.
- Conducted quality checks on completed jobs to ensure they met company standards.
- Monitored customer satisfaction index ratings to ensure they exceeded manufacturer and dealership averages.
- Maintained high standards of workmanship in all tasks performed.
- Establish and maintain a good working relationship with customers to encourage repeat referral business.
- Collaborated with the parts department to ensure proper stocking of high-use parts.
- Assure proper repair order flow to satisfy warranty/dealership/business office requirements.
- Maintain accurate records and ensure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals.
Fleet Supervisor
National Solid Waste Management
01.2010 - 01.2012
- Planned, prioritized, assigned, and supervised staff in vehicle and equipment maintenance to ensure operational readiness.
- Established schedules and methods that improved vehicle and equipment maintenance efficiency.
- Contributed to development of goals, objectives, policies, and procedures to enhance operational effectiveness.
- Participate in the preparation and administration of the division budget.
- Maintain vehicle and equipment maintenance records and repair costs.
- Monitor and control supplies and equipment.
- Prepare specifications for vehicle and equipment purchases.
- Perform the full range of equipment mechanic duties.
- Coordinated with contractors for timely, compliant delivery of services to meet operational needs.
Assistant Manager
Total Jamaica
01.2009 - 01.2010
- Enforced procedures to enhance staff communication and improve customer service and relations.
- Collaborated with manager to set and prioritize business goals and specific tasks.
- Managed food service operations to ensure quality and efficiency.
- Managed daily cash balances, processed deposits, and maintained financial records, including employee hours.
- Transmit invoices for payment and keep track of all expenses on a daily basis.
- Coordinated with suppliers to place fuel orders efficiently.
Education
Master Certified Automotive Technology -
LINCOLN TECHNICAL INSTITUTE
NEW JERSEY01-2008
Skills
- Automotive Repair
- Engine Diagnostics
- Drivability Diagnostics
- Auto Brakes System
- Auto Steering & Suspension System
- Automatic Transmission
- Fuels & Emissions
- Electrical Systems
- Electric Vehicle Maintenance
- HVAC accessories
- Solar installation
- Solar repair
- Panel maintenance
- Renewable Energy Solutions
- Shop procedures
- Customer Service
Certification
- Certified ASE Refrigerant Recovery and Recycling Review
- Certified in Safety Roll Cages and Frames
- Certified in Turbo and Superchargers Installations
- Certified in Alcohol Fuels
- Certified in Aerodynamics in Motorsports
- Certified in Solar System Installation
Automotive Service Excellence Certifications
- A1 Engine Repair
- A3 Manual Drive Train and Axles
- A4 Suspension and Steering
- A5 Brake
- A6 Electrical System
- A7 Heating and Air Conditioning
Timeline
Owner/Operator
Mobay Auto Services Solutions
01.2015 - Current
Service Supervisor
Toyota Jamaica Limited
01.2012 - 01.2015
Fleet Supervisor
National Solid Waste Management
01.2010 - 01.2012
Assistant Manager
Total Jamaica
01.2009 - 01.2010
Solar Technician Specialist Owner/Operator
Jamaica Solar Solutions
07.2008 - Current
Master Certified Automotive Technology -
LINCOLN TECHNICAL INSTITUTE