Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jelena Mrdak

Los Angeles,CA

Summary

Dynamic professional with a proven track record as a Dental Office Manager at Eve Dental, excelling in client communication and conflict resolution. Successfully developed efficient procedures that enhanced patient care and satisfaction, while effectively managing inventory and team collaboration. Recognized for adaptability and organizational skills in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Airbnb Host

Self-employeed
Los Angeles, CA
02.2020 - Current
  • Managed all aspects of short-term apartment rentals, including guest communication, booking management, and check-in/check-out procedures
  • Maintained high guest satisfaction, resulting in positive reviews and repeat booking
  • Handled problem-solving and conflict resolution in a professional manner

Dental Office Manager

Eve dental
Culver City, CA
07.2021 - 01.2025
  • Developed procedures for tracking patient records and updating treatment plans as needed.
  • Collaborated with other healthcare professionals in order to provide quality care to patients.
  • Monitored inventory of dental supplies and placed orders when necessary.
  • Resolved customer complaints in a timely manner by investigating issues thoroughly.
  • Proposed or approved modifications to project plans.

Education

Bachelor of Arts - Psychology

UDG
Podgorica
07-2025

Skills

  • Client communication
  • Team collaboration
  • Conflict resolution
  • Adaptability and flexibility
  • Organizational skills
  • Customer service
  • Multitasking ability

Languages

English
Native/ Bilingual
Serbian
Native/ Bilingual
Spanish
Professional

Timeline

Dental Office Manager

Eve dental
07.2021 - 01.2025

Airbnb Host

Self-employeed
02.2020 - Current

Bachelor of Arts - Psychology

UDG

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