Jelissa Perez
Holbrook,NY
Summary
Experienced Payroll Supervisor, a team player with over 15 years of experience in the healthcare industry, with proficiency in customer service. Professional demeanor and self-motivated, with excellent communication and organizational skills. Strong work ethics and excel in time management, problem-solving, and communication, ensuring smooth payroll operations and employee satisfaction.
Overview
22
22
years of professional experience
Work History
Payroll Supervisor/Manager
AIDES AT HOME INC.
HICKSVILLE, NY
07.2018 - Current
- Reviewed and processed payroll data weekly for all 4 locations - Staten Island, Queens, Bay Shore, and Hicksville - to ensure accuracy of employee paychecks.
- Resolved complex payroll issues promptly by researching discrepancies and collaborating with other departments.
- After payroll, ensure claims were submitted to all different insurance companies.
- Worked closely with Human Resources team members on special projects, as needed.
- Coordinated with HR to ensure accurate employee data for payroll processing. Such as setting up direct deposit, tax withholdings, and benefits.
- Coordinated the distribution of annual W-2 forms to employees.
- Worked closely with coordinators to ensure prebilling issues are addressed timely.
- Responded quickly and efficiently to inquiries from employees regarding their paychecks.
- Extracted information from payroll system and generated reports for various departments and vendors.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Trained employees on payroll systems and procedures.
- Responsible for collecting timecards from administrative staff bi-weekly. Managed timekeeping system and resolved any timecard discrepancies.
- Processed and monitored sick pay and other leave entitlements accurately.
- Collaborated with external auditors during annual audits, providing necessary payroll records and explanations.
- Processed garnishments, child supports, and levies in accordance with federal and state laws.
- Responsible for depositing checks, posting payments, and following up with vendors to discuss any discrepancies.
- Weekly meetings with the CFO to discuss progress and identify areas of improvement with Accounts Receivable.
- Managed inventory for all locations and ordered supplies as needed.
- Assist with interviewing prospective employees and provide input to HR on hiring decisions.
- Manage the setup for Contracts by updating billing rates, ensuring compliance with contractual agreements.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Reviewed medical records to ensure accuracy of billing information and patient data.
Assistant Payroll Supervisor
04.2018 - 07.2018
- Assist daily with supervision, staff attendance and vacation as requested, assist and resolve payroll problems, responsible for Nurses’ payroll, assist weekly with billing and payroll, set up/ Update garnishment and direct deposit
Bookkeeper
01.2018 - 04.2018
- Reviewing for discrepancies and verifying time slips, utilizing verification report to ensure accuracy, posting checks and responsible for collection of past due accounts, assist in opening mail, communication with personnel, patients, and contracts
Bookkeeper
UNITED JEWISH COUNCIL HOME ATTENDANT SERVICE CORP.
NY, NY
01.2011 - 01.2018
- Analyze and process daily exception reports, develop and maintain a monthly dash board, receive and prepare deposit slips and accurately post all insurance checks on Pro-Health system, generate monthly accounts receivable reports and identifying trends also assisting with developing solutions to improve the collection process, create and prepare invoices for billing, monitor administrative time cards, and assist with the payroll process, by setting up direct deposits and adjustments on Paypro, responsible for effectively researching, tracking and resolving accounting problems and discrepancies, identifies problems with denied claims and notifies management
Receptionist
UNITED JEWISH COUNCIL HOME ATTENDANT SERVICE CORP.
NY, NY
12.2007 - 01.2011
- Proficiency in handling a busy switch board, screened all calls for appropriate transfers, greeted and addressed visitors inquiries, monitored nurses’ log and recorded their calls, responsible for employee ID photos, and all mail and postage duties which included opening, reviewing and dispersing of all incoming mail to the appropriate personnel and taking out the daily mail, made copies and created new folders for hiring
Bank Teller
JP MORGAN CHASE
NEW YORK, NY
10.2005 - 03.2007
- Numerous routinely transactions: deposits, withdrawals, transfers, and wires, exchanging foreign currency, entrusted to load the ATM machines and handle safe deposit, all aspects of Customer Service
Reconciliation Clerk
CONTINENTAL STOCK TRANSFER AND COMPANY
NEW YORK, NY
02.2003 - 07.2005
- Maintain proper records of financial transactions on a daily and monthly basis, assisted other employees with research, daily transactions and trained on Procom banking computer system, interacted with clients and banks on proper disbursal of funds, handled all fund transfers and wires on all accounts, generated monthly reports on a spreadsheet
Education
Bachelor of Arts - CRIMINAL JUSTICE
JOHN JAY COLLEGE
NEW YORKSkills
- Microsoft Word
- Excel
- Outlook Express
- Workspace
- Procomm
- Rumba systems
- HC Plus
- Paypro
- HHA Exchange
- Viventium
- Spanish
- Payroll Management
References
References available upon request.
Timeline
Payroll Supervisor/Manager
AIDES AT HOME INC.
07.2018 - Current
Assistant Payroll Supervisor
04.2018 - 07.2018
Bookkeeper
01.2018 - 04.2018
Bookkeeper
UNITED JEWISH COUNCIL HOME ATTENDANT SERVICE CORP.
01.2011 - 01.2018
Receptionist
UNITED JEWISH COUNCIL HOME ATTENDANT SERVICE CORP.
12.2007 - 01.2011
Bank Teller
JP MORGAN CHASE
10.2005 - 03.2007
Reconciliation Clerk
CONTINENTAL STOCK TRANSFER AND COMPANY
02.2003 - 07.2005
Bachelor of Arts - CRIMINAL JUSTICE
JOHN JAY COLLEGE
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