Jellina Perez
The Bronx,NY
Summary
Accomplished Security Manager with a proven track record at Shelter Property Group, enhancing safety protocols and leading teams with exceptional team leadership and CCTV surveillance skills. Known for adaptability and a results-driven approach, significantly improved security measures and efficiency. Fluent in Spanish , excels in high-pressure environments, demonstrating reliability and attention to detail. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security
07.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Checked and verified photo identification prior to granting facility access.
Home Care Provider
Direct Care A&J Staffing
02.2019 - Current
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Security Manager
Shelter Property Group
09.2020 - 05.2022
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
- Kept team compliant with security protocols and appearance standards.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Investigated incidents and wrote reports.
Assistant
Spotify
06.2019 - 12.2020
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Education
GED
Lehman College of The City University of New York
The Bronx, NYCriminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2019
Skills
- Team Leadership
- Adaptable and Flexible
- Active Listening
- Reliable and Responsible
- Honest and Dependable
- Team Player
- Alarm systems
- Report Writing
- Attention to detail
- Security Guard License
- Problem solving
- CCTV Surveillance
Timeline
Security Officer
Allied Universal Security
07.2022 - Current
Security Manager
Shelter Property Group
09.2020 - 05.2022
Assistant
Spotify
06.2019 - 12.2020
Home Care Provider
Direct Care A&J Staffing
02.2019 - Current
GED
Lehman College of The City University of New York
Criminal Justice
John Jay College of Criminal Justice of The City University of New York