Jelson Bonilla
Newark,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Website Support
MH Sub I
New Providence, NJ
06.2006 - 02.2024
- Installed, configured, maintained and upgraded web-based applications.
- Resolved issues related to websites and DNS.
- Provided technical assistance to customers in troubleshooting website errors.
- Assisted in the development and deployment of new website features and functionality.
- Established hosting for each website and completed go-live process by uploading sites to host account.
Education
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZ06-2015
Skills
- Web Development
- Content management system: October cms
- Visual Studio Code
- Version Control Systems: Git, Github
- Oral and written communications
- Communication and Interpersonal Skills
- Front-End Skills: HTML, CSS
- JavaScript experience
- Javascript runtime: Nodejs
- Web Analytics Tools
- Decision-Making
- Software Development Tool: JIRA
- Wordpress
- User Support
- Adobe Creative Suite Application: Photoshop
- Email administrator: OpenSRS
- Cloudflare
- Salesforce
- DNS Registrars
Languages
Spanish
Native/ Bilingual
Certification
- Comptia A+
Timeline
Senior Website Support
MH Sub I
06.2006 - 02.2024
Bachelor of Science - Information Technology
University of Phoenix