Dynamic Youth Support Specialist with proven expertise in crisis intervention and case management at Diaspora Community Services. Adept at fostering positive relationships and advocating for client needs, while maintaining meticulous documentation. Committed to enhancing community outreach and collaboration, ensuring a safe and supportive environment for all participants.
Overview
8
8
years of professional experience
Work History
Youth Support Specialist
Diaspora Community Services
06.2022 - Current
Ensure shift coverage while overseeing and supporting residential clients
Established a safe and orderly environment by enforcing program rules and procedures.
Guided clients in developing daily living skills and self-care practices.
Implement curfew regulation and conduct consistent facility rounds, including hourly inspections
Maintain safety and organization of participants' living quarters.
Interact with participants to share information, provide supplies, conduct intakes, and facilitate interventions as necessary.
Address emergencies by coordinating with relevant staff and supervisors, engaging with police, fire, and medical personnel as necessary.
Document and submit all incident reports, including comprehensive details of incidents and identification of first responders.
Ensure effective communication of priority information to all necessary staff and shifts.
Handled incoming residential site calls with professionalism and courtesy.
Delivered timely and accurate messages to relevant parties.
Supplied detailed information about available services upon request.
Complete designated shift-specific tasks.
Caregiver
Concepts of Independence
Brooklyn, NY
09.2017 - 01.2019
Assess medical needs
Assist with basic needs
Prepare meals
Provide companionship
Assist with housekeeping
Monitor medications
Assist with transfer and mobility
Maintain daily hygiene and personal care
Youth & Family Servicer Group Leader
Cypress Hills Local Development Corporation
Brooklyn, NY
08.2017 - 07.2018
Organize, execute, and record successful educational, recreation, youth leadership, community service, and arts activities for school-aged children.
Adhere to policies and procedures in a proactive manner, making the safety and care of children your primary focus.
Fostered positive relationships with each after-school participant to enhance community spirit.
Facilitated regular engagement activities to promote individual growth and group cohesion.
Uphold professional standards and serve as agency representative with school staff, parents, children, and any other individuals engaged in role.
Managed assigned group to ensure compliance with operational goals.
Administered implementation of progressive discipline policy to enhance team performance.
Create a cohesive and effective staff team.
Aid in enrollment efforts, track daily attendance submissions, and provide additional documentation to Director.
Assess all facilities, equipment, and supplies each day, confirming accurate inventory and secure storage by day's conclusion.
Conduct inspections of classrooms at beginning and end of each session, providing Supervisors with daily room check-in log
Engage in all facets of staff or member development, encompassing weekly supervision, team meetings, pre-service training, and a minimum of 15 hours of additional training throughout school year.
Demonstrates commitment to leadership development, community building, and community organizing as strategies for social change.
Education
Bachelor's of Arts - Psychology
Brooklyn College
Brooklyn, NY
06-2029
Associate's of Science - Human Health & Human Services
Kingsborough Community College
Brooklyn, NY
01.2018
High School Diploma -
John Jay High School
Brooklyn, NY
06.2013
Skills
Crisis intervention
Case management
Client advocacy
Community outreach
Documentation skills
Team collaboration
Timeline
Youth Support Specialist
Diaspora Community Services
06.2022 - Current
Caregiver
Concepts of Independence
09.2017 - 01.2019
Youth & Family Servicer Group Leader
Cypress Hills Local Development Corporation
08.2017 - 07.2018
Bachelor's of Arts - Psychology
Brooklyn College
Associate's of Science - Human Health & Human Services
Youth Development Specialist at New York City Administration for Children's ServicesYouth Development Specialist at New York City Administration for Children's Services
Co-chair & Head of the Cultural Department at African Diaspora Youth Forum in Europe-ADYFE)Co-chair & Head of the Cultural Department at African Diaspora Youth Forum in Europe-ADYFE)