Jemel Camposano
EL PASO,TEXAS
Summary
Empathetic Customer Care Professional known for high productivity and efficient task completion. Skilled in conflict resolution, time management, and effective communication. Excel in utilizing listening skills, patience, and adaptability to enhance customer satisfaction and foster positive outcomes.
Overview
10
10
years of professional experience
Work History
Customer Care Professional
Centene
EL PASO
01.2026 - 09.2026
- Responded to customers inquiries
- Create charts for member with symptoms or medical questions then connects to nurse
- Connect members to the correct department
Public Safety Communicator
01.2024 - 07.2024
- TAKE 911 CALLS
Lash Technician
Self employed
EL PASO
01.2023 - 01.2024
- Consulted with clients to determine desired lash styles and preferences.
- Applied various lash extension techniques using high-quality materials and tools.
- Maintained a clean and organized workspace to ensure client safety and comfort.
Sales Associate
Five Below
06.2022 - 12.2022
- CASHIER
- HELP CUSTOMERS LOOK FOR ITEMS
- WORK EARLY MORNINGS FOR TRUCK TO RESTOCK
Babysitter
Self-employeed
EL PASO
06.2021 - 06.2022
- Supervised children during playtime and meal preparation.
- Planned engaging activities to promote learning and creativity.
- Maintained a safe and clean environment for children.
Sales Associate
Alorica
10.2020 - 06.2021
- WORKED FOR DIRECT TV CALLING CUSTOMERS AND SELL THEM MORE CHANNELS OR UPGRADE PACKAGES.
Customer Service Representative
FedEx
04.2019 - 10.2019
- WORKED FOR FEDEX HELPING CUSTOMERS TRACK PACKAGES
Walmart Associate
Walmart
Fort Stockton, Texas
08.2018 - 03.2019
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays on the sales floor.
- Collaborated with team members to restock shelves efficiently.
Team Member
Whataburger
08.2016 - 07.2018
- WORK DRIVE THRU TAKING ORDERS
- PREP FOOD
- CLEAN LOBBY/ RESTROOMS
Education
HIGH SCHOOL DIPLOMA -
BOWIE HIGH SCHOOL
EL PASO, TXSkills
- CASHIERING
- RETAIL SALES
- MERCHANDISING
- UPSELLING
- CASH HANDLING
- ORGANIZING SKILLS
- CUSTOMER SERVICE
- CLEANING EXPERIENCE
- FOOD SERVICE
- WORKING UNDER PRESSURE
- TALK WITH THE PUBLIC
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Customer Care Professional
Centene
01.2026 - 09.2026
Public Safety Communicator
01.2024 - 07.2024
Lash Technician
Self employed
01.2023 - 01.2024
Sales Associate
Five Below
06.2022 - 12.2022
Babysitter
Self-employeed
06.2021 - 06.2022
Sales Associate
Alorica
10.2020 - 06.2021
Customer Service Representative
FedEx
04.2019 - 10.2019
Walmart Associate
Walmart
08.2018 - 03.2019
Team Member
Whataburger
08.2016 - 07.2018
HIGH SCHOOL DIPLOMA -
BOWIE HIGH SCHOOL