Open To Work
Jemima Luing Chima
Kill Devil Hills
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Store Manager
Duck Thru Food Store
Grandy
06.2024 - 02.2025
- Organize and complete orders, accurately enter sales data into computerized websites, communicate and collaborate with employees to efficiently run a day business, and prepare for monthly sales increase.
Sales Representative
Best Choice Roofing
Chesapeake
08.2023 - 10.2023
- Performed free inspections from leads generated through residential outreach and evaluated conditions to coordinate with repairmen and complete the replacement.
Front Desk Agent
Hilton Garden Inn
Kitty Hawk
09.2022 - 08.2023
- Ensured accurate reservation details including billing information, utilizing CRM systems (OnQ) and HelloShift, to enhance guest experience for a busy hotel with approximately 70 daily check-ins.
- Acted as a primary point of contact for personalized guest inquiries and resolved complaints by promptly addressing concerns, demonstrating empathy, and implementing effective service recovery techniques.
Inspector
ShorelineOBX
Kitty Hawk
05.2021 - 09.2022
- Performed comprehensive inspections of seasonal rental properties to ensure cleanliness, maintenance, and compliance with company standards, utilizing a guided worksheet and collaborating with the main housekeeping desk for assistance when required.
Education
High School -
First Flight High School
Kill Devil Hills, NCSome College (No Degree) - Chemistry
Delaware State University
Dover, DE 08.2018 - 05.2021
Skills
- Computer Systems
- Management
- Customer Service
- Leadership
- Communications
- Mathematics
- Bilingual
- Digital Publishing
- Microsoft Office
- CRM Platforms
- Transcription
- Data Entry
- Troubleshooting
- Sales
- Team collaboration
- Staff training
- Inventory control
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Loss prevention
- Cash management
- Shift scheduling
- Work Planning and Prioritization
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Store Manager
Duck Thru Food Store
06.2024 - 02.2025
Sales Representative
Best Choice Roofing
08.2023 - 10.2023
Front Desk Agent
Hilton Garden Inn
09.2022 - 08.2023
Inspector
ShorelineOBX
05.2021 - 09.2022
Some College (No Degree) - Chemistry
Delaware State University
08.2018 - 05.2021
High School -
First Flight High School