Adam Ricks
Orem
Summary
Dedicated US Army Veteran with a strong work ethic and proven ability to excel in high-pressure environments. Demonstrated expertise in operating and maintaining various vehicles, ensuring the safe and timely transportation of personnel and materials. Proficient in multiple computer systems and adept at quickly learning new ones. Experienced in collaborating with diverse teams while delivering top-tier customer service. Skilled in route planning, navigation, and vehicle maintenance. Committed to upholding the highest standards of professionalism and safety. Eager to leverage military discipline and expertise to make a valuable contribution to a dynamic team.
Overview
6
6
years of professional experience
Work History
Store Leader
Tossd Salads & Bowls
01.2025 - Current
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Controlled costs consistently to effectively eliminate waste and increase profits.
- Elevated team performance with motivational approach and excellent training abilities.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Amazon Delivery Associate
YZ Delivery
06.2024 - 12.2024
- Safely and efficiently navigate delivery routes to ensure prompt and accurate delivery of goods to customers.
- Adhere to all traffic laws and safety regulations while operating company vehicles.
- Utilize handheld devices to track and update delivery statuses in real-time.
- Provide excellent customer service by handling inquiries, resolving issues, and representing the company in a professional manner during deliveries.
Patriot Fire Control Enhanced Operator/Maintainer
US Army
01.2019 - 04.2024
- Expertly operate and maintain Patriot Fire Control systems to ensure accuracy and effectiveness in tracking and engaging airborne threats
- Conduct routine system checks, diagnostics, and repairs to troubleshoot and resolve technical issues promptly
- Collaborate with team members to coordinate training exercises and drills for optimal system proficiency and readiness
- Develop and maintain detailed documentation and logs to track system performance and maintenance history
- Adhere to strict safety protocols and procedures to maintain a safe work environment and prevent accidents or malfunctions
- Expertise in the operation and maintenance of proprietary computer, mechanical, and radar systems.
Education
High School Diploma -
American Leadership Academy
Spanish Fork, Utah05.2016
Skills
- Mentoring
- Computer Systems
- Risk Mitigation
- Discipline
- First Aid/CPR
- Working Collaboratively
- Team management
- Customer service
- Work Planning and Prioritization
- Procurement coordination
- Bank and safe deposits
Awards
Army Commendation Medal
4-3 ADA BN 31st BDE
The Army Commendation Medal is awarded to members of the Armed Forces of the United States who, while serving in any
capacity with the Army, distinguish themselves by heroism, outstanding achievement, or meritorious service.
Army Achievement Medal
4-3 ADA BN 31st BDE
The Army Achievement Medal is awarded to any member of the Armed Forces of the United States, or to any member of the
armed forces of a friendly foreign nation, who distinguished himself or herself by meritorious service or achievement of a
lesser degree than required for award of the Army Commendation Medal.
Global War on Terrorism Expeditionary Medal
4-3 ADA BN 31st BDE
Awarded for serving or having served in military expeditions to combat terrorism.
Korea Defense Service Medal
2-1 ADA BN 35th BDE
Awarded for service for at least 30 consecutive days or 60 non-consecutive days in support of the defense of South Korea.
Overseas Service Ribbon
4-3 ADA BN 31st BDE
Recognizes those service members who have performed military tours outside the borders of the United States of America.
Certificate of Achievement
4-3 ADA BN 31st BDE
The Certificate of Achievement is a non-medal award that provides verification and gratitude for singularly exemplary service
rendered above and beyond the call of duty that does not rise to the level of a higher award accompanied by medal or
ribbon.
Timeline
Store Leader
Tossd Salads & Bowls
01.2025 - Current
Amazon Delivery Associate
YZ Delivery
06.2024 - 12.2024
Patriot Fire Control Enhanced Operator/Maintainer
US Army
01.2019 - 04.2024
High School Diploma -
American Leadership Academy
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