Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cristi Harvey
Open To Work

Cristi Harvey

Leadership
Dyersburg,TN

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Store LeaderBusiness ManagerDept LeadRetail Sales Associate

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Dyersburg, TN, US
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work week

Summary

Experienced Store Leader with 8 years at Kroger, driving consistent sales growth and operational excellence in high-volume retail environments. Proven success in center store merchandising, associate development, and delivering top-tier customer experiences. Achieved district-leading sales growth of +3.41% through strategic product expansion, including launching Boar's Head, scaling pickup operations, and introducing high-performing fresh sushi programs. Known for strong communication, team retention, and execution of food safety and shrink initiatives. Seeking to leverage merchandising expertise and data-driven decision-making in a buying and planogram development role.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Store Leader

Kroger
Dyersburg, TN
06.2018 - Current
  • Led daily operations to ensure optimal store performance and customer satisfaction.
  • Trained and mentored team members to enhance service quality and efficiency.
  • Implemented inventory management strategies to reduce stock discrepancies.
  • Analyzed sales data to identify trends and drive promotional efforts effectively.
  • Ensured compliance with safety and health regulations across all store areas.
  • Developed employee schedules to maintain adequate staffing levels during peak hours.
  • Fostered a positive work environment through effective communication and team-building activities.
  • Collaborated with department managers to optimize product placement and merchandising strategies.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Boosted brand awareness through creative and multifaceted marketing strategies.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.

Arkansas Dept of Emergency Management
Little Rock, AR
05.2016 - 2018
  • Coordinated emergency response logistics, ensuring timely resource deployment during critical incidents.
  • Developed and maintained operational plans to enhance state disaster readiness and response capabilities.
  • Analyzed data trends to identify areas for improving emergency management processes and procedures.
  • Facilitated training sessions for staff on emergency protocols and incident command systems.
  • Collaborated with local agencies to streamline communication channels during disaster events.
  • Enhanced reporting mechanisms for post-incident evaluations, driving continuous improvement initiatives.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Collected, arranged, and input information into database system.

Business Manager

Sneak A Peek 4d Ultrasounds
Jonesboro, AR
05.2013 - 05.2016
  • Developed and implemented operational efficiencies to enhance customer service experience.
  • Managed scheduling and resource allocation for ultrasound appointments, optimizing daily workflows.
  • Trained staff on ultrasound equipment usage and patient interaction protocols.
  • Collaborated with marketing team to promote services through social media campaigns.
  • Oversaw inventory management systems to ensure availability of ultrasound supplies and materials.
  • Fostered relationships with vendors to negotiate favorable terms for equipment and supplies procurement.
  • Established performance metrics for staff, enhancing accountability and service delivery standards.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Assisted with hiring process and training of new employees.

Dept Lead

Kohls Department Store
02.2011 - 05.2013
  • Supervised daily operations to ensure efficient team performance and adherence to store policies.
  • Coordinated staff scheduling to optimize coverage during peak customer hours.
  • Trained new employees on operational procedures and customer service standards.
  • Implemented inventory management strategies to reduce stock discrepancies.
  • Developed visual merchandising displays to enhance product visibility and drive sales.
  • Collaborated with upper management to develop initiatives that improved overall store efficiency and customer satisfaction.
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.

Line Leader

Nestle USA
Jonesboro, AR
2009 - 2011
  • Supervised production line operations, ensuring adherence to safety protocols and quality standards.
  • Coordinated workflow among team members to optimize efficiency and minimize downtime.
  • Trained new employees on operational procedures and safety measures within the production environment.
  • Monitored equipment performance, identifying issues and implementing prompt corrective actions.
  • Collaborated with quality control teams to maintain product consistency and compliance with specifications.
  • Led daily team meetings to communicate goals, address concerns, and motivate staff toward achieving targets.
  • Streamlined processes by implementing best practices that enhanced productivity across the production line.
  • Conducted regular inspections of machinery and work areas to ensure compliance with health and safety regulations.
  • Supervised updating procedures for working documents such as shift reports and handovers.
  • Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
  • Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.
  • Implemented safety protocols to minimize workplace accidents, ensuring a safe working environment for all employees.

Retail Sales Associate

Walmart
Trumann, AR
02.2007 - 04.2009
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register and processed transactions accurately and efficiently.
  • Stocked shelves and organized merchandise to ensure optimal product visibility.
  • Maintained cleanliness and organization of sales floor to promote safety and accessibility.

Education

Associate of Science - Disaster Preparedness And Emergency Management

Arkansas State University
Jonesboro, AR
05.2015

Master of Science - Disaster Preparedness And Emergency Management

Arkansas State University
Jonesboro, AR
05.2017

Bachelor of Science - Disaster Preparedness And Emergency Management

Arkansas State University
Jonesboro, AR
12.2016

Skills

Store safety

  • Store operations
  • Team management
  • Promotions planning
  • Employee engagement
  • Customer service
  • Store merchandising
  • Team leadership
  • Verbal and written communication
  • Team building and leadership
  • Customer experience management
  • Work Planning and Prioritization
  • Operations management
  • Team development
  • Recruiting and hiring

Operations

Team management

Promotions planning

Customer service

Problem-solving

Employee engagement

Merchandising

Team leadership

Team building/ mentoring/ coaching

Certification

CPR

Timeline

Store Leader

Kroger
06.2018 - Current

Arkansas Dept of Emergency Management
05.2016 - 2018

Business Manager

Sneak A Peek 4d Ultrasounds
05.2013 - 05.2016

Dept Lead

Kohls Department Store
02.2011 - 05.2013

Retail Sales Associate

Walmart
02.2007 - 04.2009

Line Leader

Nestle USA
2009 - 2011

Associate of Science - Disaster Preparedness And Emergency Management

Arkansas State University

Master of Science - Disaster Preparedness And Emergency Management

Arkansas State University

Bachelor of Science - Disaster Preparedness And Emergency Management

Arkansas State University

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