Jemina Almonacid
Buffalo,NY
Summary
Dynamic and detail-oriented progressional with a lifetime of practical camping and hiking experience, combining a strong medical background with high-volume hospitality expertise. Proven ability to deliver consultative, empathetic customer service by translating complex technical details—whether medical data or gear specifications—into accessible, personalized recommendations. Adept at thriving in fast-paced environments, building immediate trust, and leveraging firsthand outdoor knowledge to inspire customers and drive loyalty.
Overview
12
12
years of professional experience
Work History
Bartender
Café 59
03.2014 - 09.2020
- Mixed and served beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area to ensure efficient workflow.
- Assisted in inventory management, tracking stock levels and ordering supplies as needed.
Ophthalmic Medical Technician
OCLI
09.2020 - Current
- Conducted patient assessments and gathered medical histories to support ophthalmic evaluations.
- Educated patients on pre- and post-operative procedures, improving understanding of treatment plans and outcomes.
- Operated diagnostic equipment, including tonometers and visual field analyzers, ensuring accurate data collection.
Education
Associate of Science - Physical Therapy
Niagara County Community College
Sanborn, NY2020
Skills
Lifelong outdoor enthusiasts
Family expedition leader
Knowledgeable in LNT principles
Costumer service/education
Upselling and memorization
Active listening and empathy
Fast paced multitasking
Languages
Spanish
Native or Bilingual
Timeline
Ophthalmic Medical Technician
OCLI
09.2020 - Current
Bartender
Café 59
03.2014 - 09.2020
Associate of Science - Physical Therapy
Niagara County Community College