Jemina Vita
Astoria,New York
Summary
Accomplished hospitality professional with extensive experience in high-volume bartending and bar management, including operations, inventory control, and staff leadership. Proven track record in fostering positive environments and delivering exceptional customer experiences. Concurrently operating a dedicated personal training practice as a NASM-certified trainer, leveraging my hospitality-honed skills in communication, relationship-building, and motivation to empower clients to achieve their wellness goals.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Managing Bartender
PJ Carneys
01.2022 - Current
- Served high customer volumes during special events and peak hours to enhance guest experiences.
- Executed opening and closing duties, including printing sales reports, setting up for shifts, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to increase per sale revenue and contribute to overall profitability.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Addressed customer complaints and inquiries to verify satisfaction.
Managing Bartender
Vanguard Wine Bar
01.2021 - Current
- Served large volumes of customers during special events, nights, and weekends, ensuring timely service.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed simultaneous customer, team, and business needs, maintaining service continuity without delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Utilized suggestive selling techniques to promote additional menu items to customers during peak hours.
Education
Bachelor of Arts - Fine Arts
Fashion Institute of Technology
New York, NYSkills
- Beverage Trends
- Upselling techniques
- Promotions strategy
- Team training and development
- Interpersonal skills
- Stock Control
- Point of Sale Management
- Bar logistics
- Customer relationship management
- Event coordination
- Staff training
- Problem solving
- Effective communication
- Ordering supplies
- Upselling strategies
- Hospitality expertise
- Clear and effective communication
Certification
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM)
- CPR/AED Certificate
References
References available upon request
Volunteer Work
Culture Lab (2018-Present)
Nonprofit arts advocacy organization with a mission to increase the development and visibility of professional and emerging artists in Queens, New York.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Educated young people about strategies for driving discussions and promoting social changes.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Timeline
Managing Bartender
PJ Carneys
01.2022 - Current
Managing Bartender
Vanguard Wine Bar
01.2021 - Current
Bachelor of Arts - Fine Arts
Fashion Institute of Technology