Jemis Rathod
Summary
Motivated IT professional with hands-on cybersecurity training through the Google Cybersecurity Certificate and a Diploma in Computer Science. Skilled in network security, incident response, and system troubleshooting. Brings 2+ years of leadership experience in operations and technology-driven environments, demonstrating strong problem-solving, attention to detail, and communication skills. Seeking an entry-level IT role, such as IT Support Specialist or Junior Security Analyst, to apply technical skills and strong commercial acumen.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Route Sales Associate
Old Dutch Foods
09.2024 - Current
- Maintained accurate records of deliveries, returns, and customer interactions for reporting purposes.
- Maximized product exposure by strategically organizing displays, ensuring optimal placement within retail locations.
- Built rapport with store personnel by conducting regular courtesy calls, fostering collaborative relationships across the supply chain.
- Streamlined delivery process for improved efficiency by optimizing route planning and effectively communicating with dispatchers.
- Consistently achieved monthly sales targets through diligent follow-up on leads and effective closing techniques.
- Collaborated closely with cross-functional teams to identify areas for improvement, implementing targeted strategies for growth in key market segments.
Shift Supervisor
Canna Cabana
07.2024 - 10.2024
- Supervised daily operations ensuring adherence to safety protocols and company policies.
- Trained and mentored new team members on workflow procedures and best practices.
- Coordinated shift schedules, optimizing workforce efficiency and coverage during peak hours.
- Monitored inventory levels, facilitating timely restocking to maintain operational flow.
- Resolved customer inquiries and issues promptly, enhancing service quality and satisfaction.
Store Supervisor /Cashier
Circle K
10.2021 - 08.2024
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Monitored sales performance, identifying trends to drive promotional strategies.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Education
Diploma in Computer Science - Computer Science
University of Regina
Regina, SK09-2024
Skills
- Networking: TCP/IP, LAN/WAN, Subnetting, Troubleshooting
- Security Tools: Splunk, Suricata, Wireshark, Nmap
- Systems: Windows OS, Basic Linux Commands, Microsoft 365
- Concepts: Incident Response, Risk Assessment, Threat Detection
- Other: Hardware Setup, Ticketing Systems, POS/Device Operations
Certification
- Google Cybersecurity Professional Certificate , 2025
Timeline
Route Sales Associate
Old Dutch Foods
09.2024 - Current
Shift Supervisor
Canna Cabana
07.2024 - 10.2024
Store Supervisor /Cashier
Circle K
10.2021 - 08.2024
Diploma in Computer Science - Computer Science
University of Regina