Jemond Tate
Anchorage,AK
Summary
Dynamic culinary professional with a strong background in food preparation and customer service at Sullivan Steak House. Proven ability to enhance customer satisfaction through beautiful food presentation and effective multitasking. Skilled in safe food handling and kitchen organization, consistently delivering high-quality dishes while maintaining a clean and efficient workspace.
Overview
14
14
years of professional experience
Work History
Cook
Blue Line Pub
Anchorage, AK
10.2025 - Current
- Assisted in meal preparation following recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Supported team by completing tasks efficiently during peak service hours.
- Learned proper food handling techniques to ensure quality and safety standards.
Customer Service Representative
K&j Enterprises
Anchorage, AK
11.2019 - 08.2025
- Assisted customers with inquiries, providing timely and accurate information on products and services.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Managed order processing using CRM software, ensuring efficient tracking and fulfillment.
- Collaborated with team members to maintain service level standards during peak periods.
- Conducted follow-up communications with customers to ensure resolution of issues.
- Adapted quickly to new technologies and procedures, improving workflow efficiency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Delivery Driver
Teddys
Anchorage, AK
04.2018 - 10.2019
- Operated delivery vehicle in compliance with safety regulations and traffic laws.
- Managed efficient route planning to optimize delivery schedules and reduce fuel consumption.
- Ensured accurate documentation of deliveries, including signatures and payment confirmations.
- Trained new drivers on company policies, safe driving practices, and customer service standards.
- Collaborated with dispatch team to address delays and resolve route issues promptly.
- Conducted routine inspections of delivery vehicle to maintain operational standards and safety compliance.
- Enhanced customer satisfaction through professional communication and timely deliveries.
- Implemented process improvements that streamlined loading procedures and minimized delivery times.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Detailer
Big Mikes
Anchorage, AK
01.2017 - 01.2018
- Conducted detailed inspections to ensure compliance with quality standards.
- Utilized CAD software for creating and modifying design specifications.
- Collaborated with production teams to streamline workflow processes.
- Mentored junior detailers on best practices and technical skills.
- Implemented process improvements that enhanced operational efficiency.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Tire Technician
Johnson’s Tire
Anchorage, AK
02.2015 - 12.2016
- Conducted tire installations and rotations, ensuring optimal performance and safety standards.
- Diagnosed tire-related issues, providing accurate assessments for repairs or replacements.
- Maintained inventory of tires and related tools, streamlining operational efficiency.
- Assisted in training new technicians on proper installation procedures and equipment usage.
- Implemented safety protocols, reducing workplace incidents and promoting a culture of safety.
- Oversaw daily operations, coordinating tasks to enhance workflow efficiency and team productivity.
- Developed maintenance schedules for tire equipment, improving longevity and performance reliability.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
Cook
Sullivan Steak House
Anchorage, AK
03.2012 - 05.2014
- Assisted in meal preparation following recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Supported team by completing tasks efficiently during peak service hours.
- Learned proper food handling techniques to ensure quality and safety standards.
- Collaborated with kitchen staff to streamline food prep processes.
- Observed culinary techniques from experienced cooks for skill development.
- Adapted quickly to changing menu items and special requests from customers.
- Engaged in continuous learning about kitchen tools and cooking methods.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Education
GED - Ged
Olive Harvey
Chicago, IL02.2004
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Knife skills
- Sanitation
- Hospitality and service industry background
- Food presentation
- Grilling
- Contamination prevention
- Food waste reduction
- Performance improvement
- Food plating
- Hospitality service expertise
- Order verification
- Beautiful presentation of food
- Allergen awareness
- New hire training
- Nutrition awareness
- Effective planner
- Recipes and menu planning
- Order delivery practices
- Time management
- Attention to detail
- Team collaboration
- Labor management
- Health and safety compliance
- Cost control
- Cutting and slicing techniques
- Teamwork and collaboration
Timeline
Cook
Blue Line Pub
10.2025 - Current
Customer Service Representative
K&j Enterprises
11.2019 - 08.2025
Delivery Driver
Teddys
04.2018 - 10.2019
Detailer
Big Mikes
01.2017 - 01.2018
Tire Technician
Johnson’s Tire
02.2015 - 12.2016
Cook
Sullivan Steak House
03.2012 - 05.2014
GED - Ged
Olive Harvey