Summary
Overview
Work History
Education
Skills
Yoga
Languages
Timeline
Generic

Jen Apiphanit

Chicago,IL

Summary

Motivated Waitress with engaging personality and flexible approach. Trained in Toast systems. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience

Work History

Waitress

Little Wok - Wicker Park
Chicago, IL
06.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Waitress

Hot Woks Cool Sushi - Millennium Park
Chicago, IL
05.2022 - 03.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Waitress

AO Hawaiian Hideout
Chicago, IL
05.2022 - 06.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

Education

Bachelor of Science - Business Management

Concordia University Chicago
River Forest, IL
12.2018

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Handling Complaints
  • Adaptable and Flexible
  • Food Running
  • Complaint resolution
  • Performance Improvement
  • High-volume dining
  • Beverage Preparation
  • Professional Appearance
  • Warm and Friendly
  • Team Player
  • Decision-Making
  • High Energy and Stamina
  • Cool Under Pressure

Yoga

Regular yogi at CorePower Yoga studio.

Languages

English
Native or Bilingual
Thai
Native or Bilingual

Timeline

Waitress

Little Wok - Wicker Park
06.2023 - Current

Waitress

Hot Woks Cool Sushi - Millennium Park
05.2022 - 03.2024

Waitress

AO Hawaiian Hideout
05.2022 - 06.2023

Bachelor of Science - Business Management

Concordia University Chicago
Jen Apiphanit