Jen Beard
Program Director, SVP PDS
San Antonio
Overview
21
21
years of professional experience
Work History
Program Director, SVP PDS
JLL
12.2022 - Current
- Direct national New Financial Banking Center construction program encompassing $55M in project value, overseeing design coordination, vendor selection, vendor management, and on-time delivery across multiple markets.
- Manage national HVAC Retail program spanning 150+ locations with $20M in annual spend, ensuring regulatory compliance, operational continuity, and vendor performance optimization across geographically dispersed sites.
- Oversee national Exterior Lighting Program (ELP) with $40M in annual expenditure.
- Oversee national Signage Program managing $5.57M in annual spend, ensuring consistent brand presence and regulatory adherence.
- Lead Relocation Project Management and Move Management team for client nationally, completing over 60 capital project moves that total over 5,400 headcount moved and over 3,000 MAC moves annually.
- Acted as Supplier Performance Manger for 15 furniture and move vendors.
- Created strategic business case for PDS Vendor Management program.
- Actively collaborating with IFM Vendor Management team to improve feedback scorecards and metrics of PDS vendor management pilot program.
- Lead the Retail Transformation initiative for client portfolio, which included 141 projects transitioning to a new PjM, 263 projects transitioning to a new TL and required the collaboration of 20 operations team members, 6 RP Leads and 62 PjMs resulting an 80% reduction in project type by PjM.
- Analyzed program outcomes to identify areas for process improvement and efficiency gains.
- Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
Vice President, PDS Lead
JLL
01.2021 - Current
- PDS Lead for complex Corporate Real Estate Project Portfolio, responsible for all aspects of Renovation, Expansion, Minor Construction, Furniture Management, Critical Infrastructure projects, and PDS PMO
- Team successfully executed capital projects totaling $225M+ active construction budget at 6 geographically separated USAA locations with annual Capital spend of $80M - $120M
- Improved Client PDS PM Scorecard from average of 78 to 92+ within first month of assuming Lead role, where it has remained during my tenure with USAA
- Led team to complete cost estimating and scope development for 95+ projects each year during Client capital planning exercise
- Oversee execution of 75+ AEC contracts each year to support project execution, including monthly monitoring tasks to ensure Client Contract Lifecycle Management remains compliant with banking regulatory requirements
- Oversaw hiring, adding valuable, talented professionals to strengthen management team; resulting in Clint informing JLL that "this is the best PDS team we have ever had on the account"
Manager, Facilities/Projects
TDIndustries
06.2017 - 01.2019
- Managed Texas Instruments Facilities Team of 25 people including plumbers, electricians, sheet metal journeyman, painters, general construction workers, art manager, superintendent, foreman and coordinator
- Effectively communicate to all internal and external customers including reviews and reporting on progress and metrics to ensure all contractual KPIs met or exceeded
- Assist in development of annual capital budgets for Owner/Client. This includes contributions towards a three-year plan of maintenance, facility improvement, and cost reduction initiatives for Client's facilities
- Communicate with executive leadership at multiple levels, presenting business reviews on monthly cadence
- Oversaw development and execution of Statements of Work/contracts for third party vendors, ensuring execution aligns with all vendor MSAs (Principal Model)
- Manage all financial aspects of contracts (costs, billings- cost substantiating/percent complete, and collections) to maintain profitability goals and positive cash flow
- Responsible for selling additional "pull thru" project work outside of facility contract scope to Client, setting gross margin percentages for all estimated work increasing company revenue
- Oversaw management of art portfolio, consulting, purchase/install of all artworks
- Managed move team, responsible for relocating business units within Client portfolio to align with corporate strategy
Project Manager
TDIndustries
06.2016 - 06.2017
- Managed build out of multiple Class 100 and Class 1,000 clean rooms, for Texas Instruments and Qorvo Semi-Conductor Manufacturing
- Responsible for project estimating, execution, safety, cost, schedule, city permitting and risk management to ensure all performance tracking measures are met
- Facilitate alignment between all project stakeholders: Owner/Client, Executive Management, Safety, Engineering, Production and Accounting
Senior Manager, Infantry Support Company
UNITED STATES ARMY, 82ND AIRBORNE DIVISION, 4BCT, 1/508PIR
12.2010 - 01.2012
- Supervised 48 direct reports by leading, training, and developing individuals, allowing team to provide direct operational support to over 900 personnel
- Mentored and Motivated 11 individuals to pursue personal and professional growth through college education
- Conducted risk management of aircraft and personal parachute equipment, resulting in zero accidents or safety related injuries of 220 personnel during 30 operations
Team Leader, Infantry Support Company
UNITED STATES ARMY, 82ND AIRBORNE DIVISION, 4BCT, 1/508PIR
01.2006 - 08.2010
- Collaborated with Los Angeles SWAT to develop and implement a training program for the first female Afghanistan National Police, executing exceptional cross-cultural communication skills
- Deployed to Nasiriyah, Iraq for 15 months - Member of Combat Engineering Route Clearance Team during 15-month deployment
- Collected, analyzed, and briefed team on classified intelligence enabling the successful maneuver of personnel and supplies to sustain over 800 personnel across six combat outposts
Education
BA - Markets And Culture, Minor in Religious Studies
Southern Methodist University
Dallas, TXMaster of Business - Entrepreneurship Focus
University of Southern California
Los Angeles, CAExecutive Education - Consultative Sales And Strategic Account Planning
Cox School of Business, Southern Methodist University
Dallas, TXTimeline
Program Director, SVP PDS
JLL
12.2022 - Current
Vice President, PDS Lead
JLL
01.2021 - Current
Manager, Facilities/Projects
TDIndustries
06.2017 - 01.2019
Project Manager
TDIndustries
06.2016 - 06.2017
Senior Manager, Infantry Support Company
UNITED STATES ARMY, 82ND AIRBORNE DIVISION, 4BCT, 1/508PIR
12.2010 - 01.2012
Team Leader, Infantry Support Company
UNITED STATES ARMY, 82ND AIRBORNE DIVISION, 4BCT, 1/508PIR
01.2006 - 08.2010
Executive Education - Consultative Sales And Strategic Account Planning
Cox School of Business, Southern Methodist University
Master of Business - Entrepreneurship Focus
University of Southern California
BA - Markets And Culture, Minor in Religious Studies
Southern Methodist University