Jennifer Benart
Travel Advisor
Saint Louis,MO
Summary
Enthusiastic guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge, with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.
Overview
23
23
years of professional experience
1
1
Certification
1
1
Travel Advisor Training
Work History
Tour Guide
Anheuser-Busch
1200 Lynch St
07.2021 - 03.2023
- Built personal relationships with guests to promote positive experiences.
Dispatcher
11.2020 - 02.2021
- In training
- Jefferson County 9-1-1 Dispatch - House Springs, MO, At this position i was training to be a Police Dispatcher
- I earned my APCO Certification here as well.
Flight Attendant
Sun Country Airlines
08.2012 - 08.2020
- At this job I graduated 4 weeks of initial training, and 8 yrs of recurrent training
- In this job you are not only there to serve drinks and look pretty
- We were responsible to be alert and all times, adapt an extreme ability to active listen as well as basic first aid
- Above all we were responsible for being the face of the company so we were at all times customer service focused
- We were aimed at getting to the root cause of every concern that would arise, and then the ability to find a solution.
Passenger Service Agent
ATS
03.2011 - 07.2012
- At this position i wore a lot of hats
- I started off as a passenger service agent assisting passenger with all there needs from receiving there ticket to boarding there flights
- I then was chosen to be a GSC, which is a ground security coordinator
- In this position i was responsible for the flight taking off on time and handling any problems that would arise
- I was also responsible for going through ground school every year which taught us why safety and security was so important and any new threats we were to look out for
- I then was also allowed to learn the operations side here as well
- This entailed communication with the aircraft traveling to the gate and fueling releases as well as scheduling the aircraft to be cleaned.
Front Desk Agent
Ideal Aviation
02.2010 - 01.2011
- This was a private FBO and there I did anything from fuel and batch reports to greeting customers and arranging there hotel and cab service
Door To Door Sales
The Southwestern Company
Nashville, TN
05.2000 - 08.2000
Worked in a target location, found my own lodging, and met sales metrics winning a trip to Jamaica
Education
Powell High School
Skills
Organizing Events - I successfully organized the most successful Trivia Night AB has ever had from start to finish Creating social media content and gaining a following, as well as maintaining interest
Very Skilled in Public Speaking - As a tour guide I've proven that through my passion for the interests I have I can guide and personalize my guests experience to their passions as well
Customer Service - With over 20 yrs of experience I've leaned everyone has a root cause and by heavy study in Myers Briggs I've learned how different types of personalities interact and what type of communication is effective for everyone
Certification
Customer service (10+ years)
Communication skills (10+ years)
Timeline
Tour Guide
Anheuser-Busch
07.2021 - 03.2023
Dispatcher
11.2020 - 02.2021
Flight Attendant
Sun Country Airlines
08.2012 - 08.2020
Passenger Service Agent
ATS
03.2011 - 07.2012
Front Desk Agent
Ideal Aviation
02.2010 - 01.2011
Door To Door Sales
The Southwestern Company
05.2000 - 08.2000
Powell High School