Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Jen Cullins

Atlanta,GA

Summary

Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Surety Underwriter

Jet Bonding Company
02.2018 - Current
  • Receiving/reporting client information, contract filing and data entry, receiving incoming clients calls, placing outgoing calls, skip tracing, liability underwriting, accounts receivable on outstanding liability.
  • Located, apprehended and returned suspects to court or jail after missed court appearances.
  • Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
  • Processed payments from defendants to secure bonds.
  • Attended court to confirm attendance of each defendant at scheduled times.
  • Assessed defendants' background and to repay bail bonds.
  • Developed and maintained database of financial records for clients.
  • Built and established relationships with clientele to improve future business opportunities.
  • Devised and implemented controls and procedures to promote financial accuracy.
  • Created and implemented innovative financial strategies to increase profitability.
  • Negotiated and managed financial contracts with vendors and suppliers.
  • Assisted in preparing business plans and investment strategies.
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Made approval and denial recommendations by determining accurate risk levels.
  • Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
  • Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
  • Evaluated loan applications for affordability and conformance with underwriting guidelines.
  • Determined and documented loan conditions and communicated requirements and decisions.
  • Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
  • Supported review and acceptance or denial of new or renewal business.
  • Assessed and advised on loan applications utilizing in-depth underwriting process understanding.

Intern

Fegan Law LLC
09.2017 - 06.2018
  • Criminal Defense/Trial
  • GA e-file
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Prepared project presentations and reports to assist senior staff.
  • Provided project progress updates and proposed solutions to issues.
  • Gathered, organized and input information into digital database.
  • Conducted extensive research for startup company projects.

Administrative Assistant

Free at Last Bail Bonds
01.2014 - 10.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.

Intern

Fulton County District Attorney
05.2017 - 08.2017
  • Complex/ Non-Complex Trial Division
  • Position overview GA e-file, inner office memos, filing, case law research, request for discovery, filing discovery, witness testimony, comparative studies, drafting motions, prosecutor checklist, additional clerical duties

Education

Bachelor of Arts - Political Science

Georgia State University
Atlanta, GA
05.2023

Associate of Applied Science - Legal Studies / Paralegal

Herzing University
Atlanta, GA
04.2017

Skills

  • Time Management
  • Evaluate Possible Losses
  • Loan Approval and Denial
  • Risk Management
  • Risk Assessment
  • File Analysis
  • Production Goals
  • Customer Feedback
  • Data Collection
  • Service Quality
  • Account Collections
  • Application Reviews
  • Quality Assurance
  • Payment Method
  • Customer Interaction
  • Customer Satisfaction
  • Strong Presentation Skills
  • Document Management
  • Reading Comprehension
  • Complete Reports
  • Court Appearance Support
  • Client Correspondence
  • Online Databases
  • Office Equipment Use
  • Review of Motions
  • Legal Documentation
  • Client Intakes
  • Multi-Line Telephone Systems
  • Deadline Tracking
  • Legal Precedent
  • External Communications
  • Appointment Setting
  • Word Processing
  • MS Office Proficiency
  • Relationship Retention
  • Spreadsheets
  • Greeting Visitors
  • Clerical Support
  • Schedule Management
  • Criminal Law
  • Active Listening
  • Editing
  • Case Management
  • Document Scanners
  • Client Meetings
  • Exceptional Communication Skills
  • Document Preparation
  • Letters and Documentation

Timeline

Surety Underwriter

Jet Bonding Company
02.2018 - Current

Intern

Fegan Law LLC
09.2017 - 06.2018

Intern

Fulton County District Attorney
05.2017 - 08.2017

Administrative Assistant

Free at Last Bail Bonds
01.2014 - 10.2017

Bachelor of Arts - Political Science

Georgia State University

Associate of Applied Science - Legal Studies / Paralegal

Herzing University

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Jen Cullins