Summary
Overview
Work History
Education
Skills
Certification
Community Service
References
Timeline
Generic

Jen Kamper

Lake in the Hills,IL

Summary

A Registered District Manager with 17 years total pharmacy experience with Walgreens. Specialized knowledge and strong background in diabetes management. Currently licensed in the state of Illinois. Committed to building an engaged team that is connected to patient adherence and curious on how to continually raise the bar to drive better patient care.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Registered District Manager

Walgreens
Rockford , IL
10.2021 - Current
  • Lead team of 200+ employees over 9 pharmacy and retail locations in NW Illinois
  • Oversee all aspects of store operations, including Front End Retail and Pharmacy
  • Perform recruiting for pharmacy interns and pharmacists
  • Train and onboard all new pharmacists and store managers
  • Rebuilt talent pipeline with neighboring peer DM after Role Refresh to ensure an adequate talent pipeline for Store Managers moving forward
  • Utilize communication skills to consistently communicate company directives and initiatives
  • #1 District in the Region for Connect and Protect success as of June '22

Registered Store Manager

Walgreens
Woodstock, IL
02.2020 - 10.2021
  • Managed day-to-day operations of both the front-end retail business as well as pharmacy operations
  • Tier 4 volume store averaging 475 prescriptions per day
  • Collaborated with local vendors to ensure inventory accurate to support sales
  • Reviewed and analyzed KPI's and developed action plans to drive execution among front end and pharmacy teams
  • Enforced compliance in accordance with all state and federal laws
  • Executed OSA properly and maintained CNO stockroom to ensure minimal outs throughout store and increase sales

Pharmacy Manager

Walgreens #3322
Rockford, IL
10.2017 - 02.2020
  • Ran a Tier 5 pharmacy which averaged approximately 550-575 prescriptions per day
  • Assisted with pharmacy recruitment and staffing
  • Successfully decreased pharmacy inventory from 1.1M down to 800K by implementing correct inventory standard operating procedures
  • Reinforced compliance

Pharmacy Manager

Walgreens #1994
Woodstock, IL
12.2014 - 10.2017
  • Properly fill and dispense an average of 500 prescriptions per day
  • Rebuilt staff by hiring 9 new technicians during first year after losing talent to a new local outpatient hospital pharmacy
  • Mentored five technicians through the pharmacy technician certification classes and exam
  • Successfully managed performance of an overnight pharmacy by administering a PIP (performance improvement plan) and collaborated with leadership to take action steps
  • Mentored a technician through the senior pharmacy technician training program and interview process
  • Collaborated with Healthcare Supervisor to run Pharmacy Manager Impact class
  • Flu/Immunization lead for district for 2017-2018 season which includes ensuring all stores had clinics scheduled and contracts signed and cascading all necessary immunization information out to the district

Pharmacy Manager

Walgreens #7457
Huntley, IL
09.2014 - 12.2014


  • Properly filled and dispensed an average of 375 prescriptions per day.
  • Administered over 1800 flu vaccines for the 2014 flu season
  • Established new relationships with a local nursing home and church and conducted successful flu clinics at each facility.
  • Restructured pharmacy drug locations, bays, and technician bay assignments after 'Well Experience' Remodel to ensure proper inventory management

Pharmacy Manager

Walgreens #9439
Elgin, IL
07.2013 - 08.2014
  • Properly filled and dispensed an average of 180 prescriptions per day.
  • Established a successful relationship with the local school district, hosted 10 Tdap clinics, and administered over 150 Tdap vaccines at clinics 
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contraindications before dispensing medications.
  • Monitored all dispensing-related functions by technicians
  • Product verified all prescriptions 
  • Managed drug and supply inventories
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving
  • Properly compounded and dispensed medications as prescribed
  • Maintained and filed all pharmacy records as determined by state and federal law
  • Closely monitored department performance metrics
  • Effectively prioritized tasks and organized workflow to increase efficiency
  • Properly instructed pharmacy students  on introductory and advanced pharmacy practice rotations.
  • Coached all employees on job performance and provided constant feedback for improvement
  • Hired and trained all new pharmacy employees 
  • Coordinated the pharmacy staff schedule each week
  • Ensured licensure for all pharmacy members was up-to-date and within good standing as per state and federal laws
  • Maintained a strong relationship with store leadership to collaborate on all company initiatives
  • Cascaded all company communications to staff members to keep them informed and knowledgeable 

Pharmacy Intern

Walgreens
Elgin, IL
08.2009 - 07.2013
  • Completed all pharmacy technicians duties 
  • Administered vaccinations  
  • Conducted blood pressure, blood glucose, and cholesterol screenings  
  • Provided appropriate patient education based on screening results and recommendations
  • Counseled patients on new prescriptions and refills  
  • Recommended over-the-counter medications and provided proper instructions for use
  • Conducted Medication Therapy Management with patients

Pharmacy Technician

Walgreens
Lake in the Hills, IL
10.2005 - 08.2009
  • Entered and processed prescriptions
  • Performed dispensing-related functions
  • Receptively answered customer questions and helped locate desired items in the pharmacy or at another pharmacy in the chain
  • Stocked and counted inventory
  • Handled cash/payment at the register
  • Effectively resolved insurance rejections
  • Regularly stocked shelves, rotated stock and checked for expired medications
  • Performed inventory returns for overstock/salvage claims
  • Maintained cleanliness of the pharmacy

Education

PharmD - Pharmacy

Drake University
05.2013

Skills

  • Knowledge of Intercom Plus pharmacy system
  • Knowledge of inventory control and management of shrink/loss
  • Ability to read and interpret operating statements
  • Ability to manage performance based on pharmacy metrics
  • Knowledge of clinical pharmacology
  • Knowledge of company initiatives and pharmacy products and services offered
  • Frontier trained
  • Outcomes/MTM trained
  • Experience with direct patient care
  • Delegation and leadership skills
  • Strong communication skills with patients and leadership
  • Problem-solving skills
  • Ability to multitask
  • Organizational and planning skills

Certification

  • CPR certification
  • APhA Immunization Certified
  • Blood Bourne Pathogen Trained 
  • Yellow Fever Trained 

Community Service

  • Huntley School District 158: Book Fair Volunteer, 2009 to current
  • American Diabetes Association: "Step Out: Walk to Stop Diabetes" Volunteer, 9/2016 to current
  • Huntley School District 158: Community Christmas: Adopt a Family, 12/2016 to current
  • American Diabetes Association: Teen Adventure Medical Staff Member, 7/29/17-8/5/17
  • American Diabetes Association: "Step Out: Walk to Stop Diabetes" Walk Participant and Fundraiser , 9/2017 to current

References

Available upon request.

Timeline

Registered District Manager

Walgreens
10.2021 - Current

Registered Store Manager

Walgreens
02.2020 - 10.2021

Pharmacy Manager

Walgreens #3322
10.2017 - 02.2020

Pharmacy Manager

Walgreens #1994
12.2014 - 10.2017

Pharmacy Manager

Walgreens #7457
09.2014 - 12.2014

Pharmacy Manager

Walgreens #9439
07.2013 - 08.2014

Pharmacy Intern

Walgreens
08.2009 - 07.2013

Pharmacy Technician

Walgreens
10.2005 - 08.2009

PharmD - Pharmacy

Drake University

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