Jen Milianti
Summary
Proven leader in project management and negotiation, significantly enhancing client satisfaction and operational efficiency throughout career experiences. Keen eye for business development and a knack for building strong relationships. Ready to exceed customer expectations through strategic planning and effective communication.
Overview
24
24
years of professional experience
Work History
Student Support Supervisor
Glen Ellyn School District 41
08.2014 - 03.2020
- Resolved conflicts among students promptly, maintaining a harmonious working environment conducive to order and code of conduct.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with district standards.
- Served on the advisory board for health and nutrition, providing valuable insites and recommendations.
Global Sourcing Manager
Meetings & Incentives
01.2010 - 03.2012
- Developed requests for proposal and issued requests for quotes to support global sourcing efforts.
- Calculated and reported actual and projected sourcing savings across various spend categories.
- Negotiated pricing and terms with vendors to secure optimal value for company.
- Participated in Familiarization Trips with luxury company brands enhancing product knowledge and vendor relationships - International (Dubai/Emirates), Four Seasons (Costa Rica), etc.
Sales Executive
Meetings & Incentives
02.2008 - 01.2010
- Achieved sales goals and service targets by cultivating and securing new customer relationships and maintaining existing partnerships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
Social Catering Manager
Sofitel Luxury Hotels
08.2003 - 08.2005
- Successfully managed a diverse range of events including weddings, Bar & Bat-mitzvahs, Fundraising and special occasions, consistently exceeding client expectations.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Developed and vetted strong preferred vendor relationships, improving overall service quality and cost savings to clients.
Sales Manager
Sofitel Luxury Hotels
08.2000 - 05.2003
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring best pricing and terms for company profitability.
- Attended industry events and conventions to expand sales opportunities.
- Selected as a VIP Sales Client Concierge to ensure extraordinary experience.
Account Manager
Stratus (formally Acme Wiley)
07.1996 - 05.2000
- Managed diverse portfolio of accounts for brand implementation, ensuring timely communication and effective problem resolution.
- Selected for special territory project in Puerto Rico.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution from start to finish.
Education
Bachelor of Science - Health Science
Western Illinois University
Macomb05.1996
Skills
- Project Management
- Negotiation
- Business Development
- Attention to Detail
- Effective Communication
- Relationship Building
- Idea Development and Brainstorming
- Written Communication
- Project Planning
- Reliability
Timeline
Student Support Supervisor
Glen Ellyn School District 41
08.2014 - 03.2020
Global Sourcing Manager
Meetings & Incentives
01.2010 - 03.2012
Sales Executive
Meetings & Incentives
02.2008 - 01.2010
Social Catering Manager
Sofitel Luxury Hotels
08.2003 - 08.2005
Sales Manager
Sofitel Luxury Hotels
08.2000 - 05.2003
Account Manager
Stratus (formally Acme Wiley)
07.1996 - 05.2000
Bachelor of Science - Health Science
Western Illinois University
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