Jen Narra

Managed client accounts and maintained strong relationships with key stakeholders.

• Developed strategic account plans to align with client goals.
• Facilitated communication between clients and internal teams, supporting seamless project execution and enhancing collaboration.
• Coordinated project timelines, ensuring timely delivery of building solutions to meet client expectations.
• Managed books to track sales, invoices, job progress; ordered materials, updated schedules, and coordinated orders.

• Led a team of up to 50 employees, thriving in challenging situations to enhance leadership skills and adaptability.
• Managed employees while overseeing operations of high-volume store.
• Monitored metrics daily and adjusted strategies accordingly.
• Trained employees on company policies and procedures.
• Facilitated team meetings and one-on-ones to support employee engagement and development.
• Highlighting the positives while encouraging employees to strengthen weaker points and frequently checking in with them
• Keeping up with metrics/sales/food cost

• Facilitated group sessions to teach life skills and support teens in achieving personal goals
• Counseled troubled teens ages 12-18, providing guidance to navigate personal challenges
• Documented client behaviors and updates to inform treatment plans and improve care strategies

• Executed cold calls to engage potential clients and generate interest in products
• Delivered customer service support to resolve client inquiries and improve satisfaction
• Developed strong relationships with customers through effective communication and active listening.
• Educated clients on home security products and services to enhance awareness.
• Conducted in-home consultations to assess customer needs and preferences.