Jennifer Schmitz
Sarasota,FL
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
5
5
years of professional experience
Work History
Closing Manager
Ace Hardware
06.2024 - Current
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Collaborated with other department managers to address any operational issues, working together to find effective solutions.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
Pool and Equipment Repair Technician
Twin Blades
Sarasota, Florida
02.2023 - 05.2024
- Conducted safety inspections to ensure proper working conditions of equipment.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Inspected completed jobs for accuracy and conformance with standards specified by customer and manufacturer.
- Performed regular checks on motors, pumps and other moving parts using specialized tools.
- Maintained detailed records of all work performed and parts used for repairs.
- Provided technical advice on the use and maintenance of equipment to customers.
Administrative Coordinator
Aqua Plumbing & Air
Sarasota , Florida
02.2023 - 07.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
Pool Repair Technician
The Water Club of Sarasota
04.2022 - 11.2022
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Repaired and maintained wide range of small and large appliances successfully.
- Inspected and tested, repaired and refurbished products for proper operation.
Assistant General Manager
Pinch A Penny Pool Patio Spa
02.2020 - 04.2022
- Handled cash accurately and prepared deposits
- Ensured that customer service standards were met or exceeded at all times.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers' enjoyment.
Education
Phlebotomist - Phlebotomy
Phlebotomy School of Garden City
Garden City, MN08.2021
Expanded Function Dental Assistant - Dental Assistant
Mtc
Bradenton, FL08.2017
Medical Administration
Medical Administration Specialist
SCTI07.2008
Skills
- Customer service focused
- Workplace safety
- Retail inventory management
- Relationship building
- Deadline management
- Task delegation
- Policy and procedure implementation
- Store opening and closing procedures
- Visual merchandising
- Shift coordination
- Operational problem solving
- Communication skills
- Attention to detail
- Record keeping
- Equipment maintenance
- Decision-making capacity
- Training and development
Languages
Fluent in German as a Native Language
Timeline
Closing Manager
Ace Hardware
06.2024 - Current
Pool and Equipment Repair Technician
Twin Blades
02.2023 - 05.2024
Administrative Coordinator
Aqua Plumbing & Air
02.2023 - 07.2023
Pool Repair Technician
The Water Club of Sarasota
04.2022 - 11.2022
Assistant General Manager
Pinch A Penny Pool Patio Spa
02.2020 - 04.2022
Phlebotomist - Phlebotomy
Phlebotomy School of Garden City
Expanded Function Dental Assistant - Dental Assistant
Mtc
Medical Administration
Medical Administration Specialist