Jena Emmart
Council Bluffs,IA
Summary
A dependable employee who establishes reliability and trust with patients, Helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to details. Valued as an accommodating, kind-hearted team player. Although I do not have much experience I am learning from others and trying my best.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Community Options Inc
07.2023 - 03.2024
- Administered prescribed medications.
- Maintained a clean, safe, and positive environment.
- Documented thoroughly using THERAP to track clients achievements, concerns, or changes in behavior patterns that may need attention.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate negative behavior and maintain a peaceful environment.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Transported clients to medical and dental appointments to provide support.
- Documented patient health status changes to keep care team updated.
- Advocated for clients'' rights.
Crew Member
McDonald's
04.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales.
- Dealt with unsatisfied customers to help fulfill their needs.
Education
Associate of Science - Nursing
Iowa Western Community College
Council Bluffs, IA05.2026
Skills
- First aid certified
- CPR certified
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Customer Service
- Medication Administration
- Housekeeping tasks
- Direct Patient Care
- Documentation and Recordkeeping
- Attentive to People
- Staff Collaboration
Timeline
Direct Support Professional
Community Options Inc
07.2023 - 03.2024
Crew Member
McDonald's
04.2021 - 08.2022
Associate of Science - Nursing
Iowa Western Community College