Jena Granger
Five Points,AL
Summary
Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional patient communication, improved operations and employee retention.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Practice Manager
The Heart Center Cardiology, PC
01.2014 - Current
- Supervise and manage team of 15 employees, 3 mid-level providers, and 3 physicians
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Coordinate and manage medical and administrative operations for clinic, testing facility, and CLIA certified lab.
- Oversee and manage billing functions, accounts receivables, accounts payables, and collections.
- Responsible for human resources, payroll, time-keeping, and bookkeeping.
- Address patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Oversight of physicians certifications required by Medical State Board
Legal Administrative Assistant
Grossman Law Firm, LLC
02.2011 - 01.2014
- Scheduled and coordinated meetings between legal teams and clients.
- Coordinated with court personnel and attorney to determine scheduling of hearings and filing documents.
- Filed court documents on behalf of attorneys.
- Prepared drafts of forms, letters and referral sources for staff
- Prepared documents for court hearings by organizing, maintaining, and processing all documents before hearing date
- Responsible for payroll, accounts payable, accounts receivable, and billing
Program Manager
Junior Achievement
01.2010 - 02.2011
- Promoted and implemented Junior Achievement economical education in schools, corporations, and foundations in 4 counties
- Established robust volunteer recruitment program that attracted committed individuals passionate about the cause.
- Secured significant funding through effective grant writing, increasing organization's capacity to serve its constituents.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Oversaw successful execution of special events, including fundraising and community engagement activities, that showcased organization's impact and attracted new supporters.
Education
Associate of Science - Nursing
Southern Union Community College
Opelika, ALBusiness Management
Troy University
Associate of Science - Business
Southern Union State Community College
Opelika, ALSkills
- Licensed Practical Nurse
- BLS certified
- Athenahealth EHR
- Revenue Cycle Management
- Personnel Recruitment
- Schedule Management
- Payroll Administration
- Staff Management
- Practice Management
Certification
- LPN-License #2-077269
- BLS
Timeline
Practice Manager
The Heart Center Cardiology, PC
01.2014 - Current
Legal Administrative Assistant
Grossman Law Firm, LLC
02.2011 - 01.2014
Program Manager
Junior Achievement
01.2010 - 02.2011
Associate of Science - Nursing
Southern Union Community College
Business Management
Troy University
Associate of Science - Business
Southern Union State Community College
- LPN-License #2-077269
- BLS
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