Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jena Rust

Spring Branch

Summary

Exceptional individual with strong focus on active listening and safety oversight abilities. Enthusiastic and capable of seamlessly working in both team-oriented and independent environments. Possesses hands-on experience and always eager to learn new skills and advance knowledge.

Overview

5
5
years of professional experience

Work History

Housekeeper

Myself
Spring Branch
03.2025 - Current
  • Cleaned and sanitized various surfaces in residential spaces.
  • Ensured proper use of cleaning products and equipment for safety.
  • Performed deep cleaning tasks on a regular schedule.
  • Maintained inventory of cleaning supplies and tools as needed.

Family Babysitter

Family Members
01.2022 - Current
  • Assisted children in learning how to complete small tasks that were appropriate for their age
  • Kept the parents' contact information, the emergency services phone number, and the child's medical history on hand in case of an emergency
  • Responded appropriately to behavior issues that arose between siblings or other family members
  • Assisted in potty-training younger children when needed

Customer Service Representative

Natural Bridge Wildlife Ranch
12.2024 - 04.2025
  • Developed positive relationships with customers through friendly interactions
  • Answered customer inquiries via phone and chat
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Provided exceptional customer service to ensure customer satisfaction

Etsy Shop Owner

Myself
01.2023 - 02.2024
  • Created Etsy shop page, uploaded images and descriptions of products, managed inventory levels, and monitored traffic to the site
  • Handled customer service requests including returns and exchanges and refunds
  • Reviewed feedback from customers about their experiences with the shop's products and services

Bowling Alley Pinsetter

Bulverde Bowling Club
01.2021 - 12.2022
  • Assisted bowlers with pin resetting when needed
  • Ensured that all pins were set up in an orderly and efficient manner
  • Checked for damaged pins before putting them into play
  • Communicated effectively with co-workers regarding job tasks and responsibilities

Education

High School Diploma -

Resolute Academy
Dallas, TX

Smithson Valley High School
Spring Branch Tx

Skills

  • Safety assurance
  • Follows directions
  • Problem resolution
  • Supervision
  • Relationship Building
  • Customer service
  • Teamwork and Collaboration
  • Organizational Skills

Additional Information

•Volunteered at Animal House Vet Clinic before it closed for 3 years

Timeline

Housekeeper

Myself
03.2025 - Current

Customer Service Representative

Natural Bridge Wildlife Ranch
12.2024 - 04.2025

Etsy Shop Owner

Myself
01.2023 - 02.2024

Family Babysitter

Family Members
01.2022 - Current

Bowling Alley Pinsetter

Bulverde Bowling Club
01.2021 - 12.2022

High School Diploma -

Resolute Academy

Smithson Valley High School
Jena Rust